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Unleashing the potential: Enhancing technology adoption and innovation for micro, small and medium-sized enterprises (MSMEs)

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  • Mei Kay Loo
  • Sridar Ramachandran
  • Raja Nerina Raja Yusof

Abstract

This study conducts a comprehensive systematic review to gain insights into the challenges of technology adoption and innovation for Malaysian Micro, Small and Medium-sized Enterprises (MSMEs), which play a crucial role in the country’s economy. These MSMEs face obstacles, including challenges in adopting technology and a lack of technical efficiency. To address these issues, the study explores prominent technology adoption theories (e.g. TAM, DOI) and organizational theories (e.g. RBV, ST). By addressing these challenges, policymakers can enhance MSMEs’ competitiveness through targeted strategies, fostering innovation and effective technology adoption, thus contributing to their growth and resilience in the Malaysian economy.

Suggested Citation

  • Mei Kay Loo & Sridar Ramachandran & Raja Nerina Raja Yusof, 2023. "Unleashing the potential: Enhancing technology adoption and innovation for micro, small and medium-sized enterprises (MSMEs)," Cogent Economics & Finance, Taylor & Francis Journals, vol. 11(2), pages 2267748-226, October.
    • Handle: RePEc:taf:oaefxx:v:11:y:2023:i:2:p:2267748
    DOI: 10.1080/23322039.2023.2267748
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    Cited by:

    1. Nurazree Mahmud & Mohammad Hazman Hassan & Nurashikin Muhamad Shukor & Mirza Amani Zahari, 2025. "The Impact of Total Quality Management Practices on Operational Efficiency in Malaysian Hospitality MSMEs," Information Management and Business Review, AMH International, vol. 17(1), pages 416-423.
    2. Mei Kay Loo & Sridar Ramachandran & Raja Nerina Raja Yusof, 2025. "Systematic Review of Factors and Barriers Influencing E-Commerce Adoption among SMEs over the Last Decade: A TOE Framework Perspective," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 16(2), pages 9624-9648, June.
    3. Valentyn Lesinskyi & Olexandr Yemelyanov & Oksana Zarytska & Tetyana Petrushka & Nataliia Myroshchenko, 2024. "Designing a toolset for assessing and implementing the potential of energy-saving economic development of enterprises," Eastern-European Journal of Enterprise Technologies, PC TECHNOLOGY CENTER, vol. 4(13 (130)), pages 31-43, August.
    4. Nor Fatimah Abd Hamid & Hairul Nizam Ismail & Nurul Diyana Md. Khairi, 2025. "Technology Adoption in Artisan Family Business: A Perspective Article," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 9(8), pages 658-665, August.

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