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Acquisition, assessment and use of business information by small- and medium-sized businesses: a demand perspective

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  • Kurtis G. Fuellhart
  • Amy K. Glasmeier

Abstract

Geographic context has been shown to be an important factor in determining the supply of business information available to firms. However, such studies often ignore the demand for such information by businesses. Using a mail survey and fieldwork, the authors investigate business information demand issues for small- and medium-sized enterprises (SMEs) in mature industries. Results show that these businesses have distinct preferences for both particular information sources as well as differing qualitative assessments of the sources' credibility, relevance and availability. Thus, studies of organizational information behaviour in a regional context should attend to the demand side of business information behaviour to avoid mis-reading the benefits of geographic location.

Suggested Citation

  • Kurtis G. Fuellhart & Amy K. Glasmeier, 2003. "Acquisition, assessment and use of business information by small- and medium-sized businesses: a demand perspective," Entrepreneurship & Regional Development, Taylor & Francis Journals, vol. 15(3), pages 229-252, July.
    • Handle: RePEc:taf:entreg:v:15:y:2003:i:3:p:229-252
    DOI: 10.1080/0898562021000011197
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    Citations

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    Cited by:

    1. Song, Michael & Di Benedetto, C. Anthony & Parry, Mark E., 2009. "The impact of formal processes for market information acquisition and utilization on the performance of Chinese new ventures," International Journal of Research in Marketing, Elsevier, vol. 26(4), pages 314-323.
    2. Cacciolatti, Luca & Wan, Tingting, 2013. "A Study of Small Business Owners’ Personal Characteristics and the Use of Marketing Information in the Food and Drink Industry: A Resource-Based Perspective," International Journal on Food System Dynamics, International Center for Management, Communication, and Research, vol. 3(2), pages 1-14, January.
    3. Steve Johnson & Don J Webber & Wayne Thomas, 2007. "Which SMEs Use External Business Advice? A Multivariate Subregional Study," Environment and Planning A, , vol. 39(8), pages 1981-1997, August.
    4. Bisera Karanović Gordana Nikolić Goran Karanović, 2019. "Examining Financial Management Practices in the Context of Smart ICT Use: Recent Evidence from Croatian Entrepreneurs," Zagreb International Review of Economics and Business, Faculty of Economics and Business, University of Zagreb, vol. 22(SCI), pages 107-123, March.
    5. D.J. Webber & S. Johnson & S. Fargher, 2010. "Sector Variations in SMEs’ Use of External Business Advice," Local Economy, London South Bank University, vol. 25(4), pages 339-355, June.
    6. Hervas Oliver,Jose Luis & Gonzalez,Gregorio & Caja,Pedro, 2014. "Clusters and industrial districts: where is the literature going? Identifying emerging sub-fields of research," INGENIO (CSIC-UPV) Working Paper Series 201409, INGENIO (CSIC-UPV).
    7. Domingo Ribeiro-Soriano & Francisco Mas-Verdú, 2015. "Special Issue on: Small business and entrepreneurship: their role in economic and social development," Entrepreneurship & Regional Development, Taylor & Francis Journals, vol. 27(3-4), pages 255-257, April.
    8. Halder, Deepa & Pradhan, Debasis & Roy Chaudhuri, Himadri, 2021. "Forty-five years of celebrity credibility and endorsement literature: Review and learnings," Journal of Business Research, Elsevier, vol. 125(C), pages 397-415.

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