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Using Advanced Technologies to Manage Airport Taxicab Operations

Author

Listed:
  • Camille Kamga
  • Alison Conway
  • Abhishek Singhal
  • Anil Yazici

Abstract

Airports play a strategic role in economic development of cities and provide connectivity between business and commercial centers. Taxicab operations play a crucial role in determining the overall efficiency of an airport's ground transportation system. However, airport-specific regulations pose challenges for managing taxicab operations effectively. The adoption of emerging technologies for managing taxicabs at airports offers faster, more efficient, and more cost-effective solutions to meet airport regulatory and operational requirements. In this case study, the operation of a central computerized taxicab dispatch system employed at John. F. Kennedy (JFK) International Airport in New York City is evaluated to identify observed limitations and associated avenues for improvement. Based on a review of state-of-practice taxicab dispatch systems deployed in airports worldwide, this research illustrates how modern technologies and procedural changes can be applied to optimize the taxicab operations at JFK and similar airports.

Suggested Citation

  • Camille Kamga & Alison Conway & Abhishek Singhal & Anil Yazici, 2012. "Using Advanced Technologies to Manage Airport Taxicab Operations," Journal of Urban Technology, Taylor & Francis Journals, vol. 19(4), pages 23-43, October.
    • Handle: RePEc:taf:cjutxx:v:19:y:2012:i:4:p:23-43
    DOI: 10.1080/10630732.2012.717461
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    Cited by:

    1. Anil Yazici, M. & Kamga, Camille & Singhal, Abhishek, 2016. "Modeling taxi drivers’ decisions for improving airport ground access: John F. Kennedy airport case," Transportation Research Part A: Policy and Practice, Elsevier, vol. 91(C), pages 48-60.
    2. Zhai, Wei & Bai, Xueyin & Peng, Zhong-ren & Gu, Chaolin, 2019. "A bottom-up transportation network efficiency measuring approach: A case study of taxi efficiency in New York City," Journal of Transport Geography, Elsevier, vol. 80(C).

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