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Successful implementation of ERP systems in small businesses: a case study in Korea

  • Choong Lee

    ()

  • Hong-Hee Lee

    ()

  • Moonsik Kang

    ()

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    The implementation of enterprise resource planning (ERP) systems supporting business processes across many different departments and partners has been known to be much more difficult than the development of a computer application supporting a single business function. In this article, we present a case study of an ERP system application by a small business. Jinyang Oil Seal Co., Ltd. is a professional oil seal manufacturer for automobiles and electronic equipment in Korea. Jinyang has recently adopted and implemented an ERP system, which has helped the organization to achieve a competitive advantage. This article reports how Jinyang coped with the typical challenges that most small business organizations face when implementing an ERP system. Copyright Springer-Verlag 2008

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    File URL: http://hdl.handle.net/10.1007/s11628-008-0045-3
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    Article provided by Springer & Pan-Pacific Business Association in its journal Service Business.

    Volume (Year): 2 (2008)
    Issue (Month): 4 (November)
    Pages: 275-286

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    Handle: RePEc:spr:svcbiz:v:2:y:2008:i:4:p:275-286
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    Web page: http://www.panpacificbusiness.org/

    Order Information: Web: http://www.springer.com/business/journal/11628

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    1. Chien, Shih-Wen & Hu, Changya & Reimers, Kai & Lin, Jeun-Sheng, 2007. "The influence of centrifugal and centripetal forces on ERP project success in small and medium-sized enterprises in China and Taiwan," International Journal of Production Economics, Elsevier, vol. 107(2), pages 380-396, June.
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