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Unspoken Skills and Tactics: Essentials for Immigrant Professionals in Integration to Workplace Culture

Author

Listed:
  • Daniel W. L. Lai

    (The Hong Kong Polytechnic University
    University of Calgary)

  • Janki Shankar

    (University of Calgary)

  • Ernest Khalema

    (University of KwaZulu-Natal)

Abstract

Skilled workers and their dependents are the largest group of economic immigrants in Canada, and their labour market integration is critical for immigrant well-being as well as host country economic productivity. However, immigrant professionals face significant barriers to workplace integration, including unfamiliarity with workplace norms and practices. Drawing on constructivist grounded theory, this qualitative study examined challenges associated with socio-cultural workplace interactions and etiquettes among immigrant professionals in Alberta, Canada, as well as strategies to facilitate workplace integration. Data was collected through semi-structured interviews with 32 immigrant professionals and 30 immigrant service providers and employers. Participants described challenges related to workplace communication and interactions, adaptation to new workplace cultures, recognition of qualifications and experience, and professional outcomes. They identified general professional values, skills, and capacities, and communication and relationships perceived as essential for workplace integration. Strategies for supporting workplace integration included continuing learning and education, training on cultural diversity and workplace skills, professional field experience, and professional mentorship. These findings have implications for practice and policies facilitating the workplace integration of immigrant professionals in Canada, including training and mentorship approaches.

Suggested Citation

  • Daniel W. L. Lai & Janki Shankar & Ernest Khalema, 2017. "Unspoken Skills and Tactics: Essentials for Immigrant Professionals in Integration to Workplace Culture," Journal of International Migration and Integration, Springer, vol. 18(3), pages 937-959, August.
  • Handle: RePEc:spr:joimai:v:18:y:2017:i:3:d:10.1007_s12134-017-0513-5
    DOI: 10.1007/s12134-017-0513-5
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    Cited by:

    1. Fang, Tony & Xiao, Na & Zhu, Jane & Hartley, John, 2022. "Employer Attitudes and the Hiring of Immigrants and International Students: Evidence from a Survey of Employers in Canada," IZA Discussion Papers 15226, Institute of Labor Economics (IZA).
    2. Yukiko Tanaka, 2023. "Healing Toward Interdependency: Building Skills and Resistance Through Immigrant and Indigenous Employment," Journal of International Migration and Integration, Springer, vol. 24(1), pages 211-229, March.
    3. Micheline Riemsdijk & Scott Basford, 2022. "Integration of Highly Skilled Migrants in the Workplace: a Multi-level Framework," Journal of International Migration and Integration, Springer, vol. 23(2), pages 633-654, June.

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