IDEAS home Printed from https://ideas.repec.org/a/sae/woemps/v25y2011i4p742-759.html
   My bibliography  Save this article

Workplace aggression: the effects of harassment on job burnout and turnover intentions

Author

Listed:
  • Stephen Deery
  • Janet Walsh
  • David Guest

Abstract

This article analyses the impact of harassment on job burnout and turnover intentions among a large sample of hospital nurses in Britain. It compares the effects of insider-initiated harassment from managers and colleagues with outsider-initiated harassment from patients and their relatives. The article also examines the effect of ethnicity and the impact of effective anti-harassment policies on job burnout and quit intentions. Results suggest firstly, that the insider or outsider characteristics of the perpetrator do help to shape the consequences of harassment for nurses and secondly, that effective anti-harassment policies do reduce turnover intentions, particularly for minority ethnic nurses.

Suggested Citation

  • Stephen Deery & Janet Walsh & David Guest, 2011. "Workplace aggression: the effects of harassment on job burnout and turnover intentions," Work, Employment & Society, British Sociological Association, vol. 25(4), pages 742-759, December.
  • Handle: RePEc:sae:woemps:v:25:y:2011:i:4:p:742-759
    as

    Download full text from publisher

    File URL: http://wes.sagepub.com/content/25/4/742.abstract
    Download Restriction: no

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Boateng, Godfred O. & Adams, Tracey L., 2016. "“Drop dead … I need your job”: An exploratory study of intra-professional conflict amongst nurses in two Ontario cities," Social Science & Medicine, Elsevier, vol. 155(C), pages 35-42.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:sae:woemps:v:25:y:2011:i:4:p:742-759. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (SAGE Publications). General contact details of provider: http://www.britsoc.co.uk/ .

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service hosted by the Research Division of the Federal Reserve Bank of St. Louis . RePEc uses bibliographic data supplied by the respective publishers.