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Achieving Excellence in Indian Organisations: New Opportunities for Psychologists

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  • Kalburgi M. Srinivas

    (University of Regina, Regina, Canada)

Abstract

This article presents a meta-analysis of organisational development (OD) efforts in India, by examining OD outcomes at the organisation/system level as well as at the societal/national level. Intervention reports have shown that OD has been used in India in a variety of contexts and with a variety of organisations in the public, private, rural and voluntary sectors. The extent ofsuccess of such interventions has been measured in terms of organisation-level and individual-level outcomes, and the extent of institutionalisation, which is a result of the first two. Using clinical assessment metbodology anchored to qualitative criteria it was found that the organisational outcomes were positively assessed in 60% of the cases and the national-level outcomes were positively assessed in 31 % of the cases. Qualitative observations indicated that interventions which utilised the socio-technical mode were based in urban industrial settings. Further, interventions lacked built-in evaluations, there was a decrease in OD efforts after the 1970s, thechangeachieved was not sustainable in the long-term and the cultural context was often ignored. The implications of these findings are also discussed.

Suggested Citation

  • Kalburgi M. Srinivas, 1995. "Achieving Excellence in Indian Organisations: New Opportunities for Psychologists," Psychology and Developing Societies, , vol. 7(2), pages 185-216, September.
    • Handle: RePEc:sae:psydev:v:7:y:1995:i:2:p:185-216
    DOI: 10.1177/097133369500700205
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    1. Pareek Udai, 1975. "Process Consultation with an International Conference," IIMA Working Papers WP1975-01-01_00140, Indian Institute of Management Ahmedabad, Research and Publication Department.
    2. Gouranga P. Chattopadhyay, 1972. "The Use Of A Group Dynamics Laboratory In Process Consultation — A Case Study Set In The Bank Of Calcutta — I 1," Journal of Management Studies, Wiley Blackwell, vol. 9(3), pages 314-336, October.
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