IDEAS home Printed from https://ideas.repec.org/a/sae/ilrrev/v45y1992i3p591-604.html
   My bibliography  Save this article

The Impact of Quality of Work Life Programs and Grievance System Effectiveness on Union Commitment

Author

Listed:
  • Adrienne E. Eaton
  • Michael E. Gordon
  • Jeffrey H. Keefe

Abstract

Based on an analysis of data from a 1987 survey of four different bargaining units within the same local union, the authors conclude that union members who participated in Quality of Work Life (QWL) programs were less likely than nonparticipants to view QWL as a threat to the union, and also more loyal to the union. Another finding, however, is that the perceived effectiveness of the grievance procedure was a much stronger determinant of attitudes toward the union than was participation in QWL programs—leading the authors to speculate that one way for unions to strengthen their ties with their members might be to improve the effectiveness of the grievance procedure.

Suggested Citation

  • Adrienne E. Eaton & Michael E. Gordon & Jeffrey H. Keefe, 1992. "The Impact of Quality of Work Life Programs and Grievance System Effectiveness on Union Commitment," ILR Review, Cornell University, ILR School, vol. 45(3), pages 591-604, April.
    • Handle: RePEc:sae:ilrrev:v:45:y:1992:i:3:p:591-604
    as

    Download full text from publisher

    File URL: http://ilr.sagepub.com/content/45/3/591.abstract
    Download Restriction: no
    ---><---

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Brian Klaas & Anna-Katherine Ward, 2015. "Formal, Justice-Oriented Voice in the Nonunion Firm: Who Speaks Up and When?," Industrial Relations: A Journal of Economy and Society, Wiley Blackwell, vol. 54(2), pages 321-356, April.
    2. Stephen Deery, 1995. "The Demise of the Trade Union as a Representative Body?," British Journal of Industrial Relations, London School of Economics, vol. 33(4), pages 537-543, December.
    3. Anna S. Gogoleva & Pavel S. Sorokin & Azer G. Efendiev, 2014. "Quality Of Work Life As Methodological Framework In Organizational Studies: State Of The Art And Perspectives For The Future Research," HSE Working papers WP BRP 23/MAN/2014, National Research University Higher School of Economics.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:sae:ilrrev:v:45:y:1992:i:3:p:591-604. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: SAGE Publications (email available below). General contact details of provider: http://www.ilr.cornell.edu .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.