IDEAS home Printed from https://ideas.repec.org/a/sae/busper/v3y2015i1p52-65.html
   My bibliography  Save this article

Deepening Financial Inclusion Beyond Account Opening: Road Ahead for Banks

Author

Listed:
  • K.S. Ranjani
  • Varadraj Bapat

Abstract

Though access to bank accounts has increased owing to several positive initiatives by the Reserve Bank of India (RBI) and banks, the bank account penetration rate in India continues to be around 48 percent, as against a rate of close to 100 percent in several developed nations like Germany. This article seeks to answer the question as to whether people who have bank accounts along with access to other sources of credit use bank accounts effectively and whether holding bank accounts facilitate banking habits in these people. The study was conducted across 550 respondents in Maharashtra who belonged to the poor and marginalized section of society and who were borrowers of microfinance institutions to ascertain whether they had bank accounts and what their perceptions about banks were. This study concludes that merely having an account with a bank did not result in the borrowers using banking services and that they preferred to deal with institutions that offered more flexible services than the bank. To be able to achieve inclusion, it is not enough if bank accounts are opened. Banks must look at flexibility and timeliness in services to be able to give a complete package to this segment of the population.

Suggested Citation

  • K.S. Ranjani & Varadraj Bapat, 2015. "Deepening Financial Inclusion Beyond Account Opening: Road Ahead for Banks," Business Perspectives and Research, , vol. 3(1), pages 52-65, January.
  • Handle: RePEc:sae:busper:v:3:y:2015:i:1:p:52-65
    DOI: 10.1177/2278533714551864
    as

    Download full text from publisher

    File URL: https://journals.sagepub.com/doi/10.1177/2278533714551864
    Download Restriction: no

    File URL: https://libkey.io/10.1177/2278533714551864?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Pascaline Dupas & Sarah Green & Anthony Keats & Jonathan Robinson, 2014. "Challenges in Banking the Rural Poor: Evidence from Kenya's Western Province," NBER Chapters, in: African Successes, Volume III: Modernization and Development, pages 63-101, National Bureau of Economic Research, Inc.
    2. Mandira Sarma, 2008. "Index of Financial Inclusion," Working Papers id:1575, eSocialSciences.
    3. Mandira Sarma, "undated". "Index of Financial Inclusion," Indian Council for Research on International Economic Relations, New Delhi Working Papers 215, Indian Council for Research on International Economic Relations, New Delhi, India.
    4. Jonathan Morduch, 1999. "The Microfinance Promise," Journal of Economic Literature, American Economic Association, vol. 37(4), pages 1569-1614, December.
    5. Mandira Sarma, 2008. "Index of Financial Inclusion," Finance Working Papers 22259, East Asian Bureau of Economic Research.
    6. McKee, Katharine, 1989. "Microlevel strategies for supporting livelihoods, employment, and income generation of poor women in the third world: The challenge of significance," World Development, Elsevier, vol. 17(7), pages 993-1006, July.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Ozili, Peterson K, 2020. "Optimal financial inclusion," MPRA Paper 101808, University Library of Munich, Germany.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Neha Arora & Naresh Kumar, 2021. "Does Financial Inclusion Promote Human Development? Evidence from India," Jindal Journal of Business Research, , vol. 10(2), pages 163-184, December.
    2. Ngasuko, Tri Achya, 2018. "Peningkatan Keuangan Inklusif di Indonesia melalui Fintech Syariah [Increasing Financial Inclusion Through Syaria Fintech]," MPRA Paper 99180, University Library of Munich, Germany, revised 01 Aug 2018.
    3. Ayushi Raichoudhury, 2020. "Major Determinants of Financial Inclusion: State-Level Evidences from India," Vision, , vol. 24(2), pages 151-159, June.
    4. Yadav, Vishal & Singh, Shishir Kumar & Velan, Nirmala & Aftab, Md Asif, 2020. "Impact Assessment of Pradhan Mantri Jan-Dhan Yojana in Augmenting Financial Inclusion in India - A District-Level Analysis," MPRA Paper 105064, University Library of Munich, Germany.
    5. Oscar Chiwira, 2021. "The Co-Integrating Relationship between Financial Inclusion and Economic Growth in the Southern African Development Community," Eurasian Journal of Economics and Finance, Eurasian Publications, vol. 9(3), pages 170-188.
    6. Yussif Issaka Jajah & Ebenezer B. Anarfo & Felix K. Aveh, 2022. "Financial inclusion and bank profitability in Sub‐Saharan Africa," International Journal of Finance & Economics, John Wiley & Sons, Ltd., vol. 27(1), pages 32-44, January.
    7. Xuanming Ji & Kun Wang & He Xu & Muchen Li, 2021. "Has Digital Financial Inclusion Narrowed the Urban-Rural Income Gap: The Role of Entrepreneurship in China," Sustainability, MDPI, vol. 13(15), pages 1-18, July.
    8. Rajat Deb, 2016. "Determinants of Savings in Sukanya Samriddhi Account: Evidence from Tripura," IIM Kozhikode Society & Management Review, , vol. 5(2), pages 120-140, July.
    9. Mirela PANAIT & Irina RADULESCU & Catalin VOICA, 2018. "Financial Inclusion and Vulnerabilities Generated by the International Crisis," Romanian Journal of Economics, Institute of National Economy, vol. 47(2(56)), pages 71-81, Decembre.
    10. Kazeem B. Ajide & Olorunfemi Y. Alimi & Simplice A. Asongu & Ibrahim D. Raheem, 2022. "The role of institutional infrastructures in financial inclusion‐growth relations: Evidence from SSA," International Journal of Finance & Economics, John Wiley & Sons, Ltd., vol. 27(1), pages 175-191, January.
    11. David Martínez Turégano & Alicia García Herrero, 2018. "Financial Inclusion, Rather Than Size, Is The Key To Tackling Income Inequality," The Singapore Economic Review (SER), World Scientific Publishing Co. Pte. Ltd., vol. 63(01), pages 167-184, March.
    12. Harry Aginta & Debby A. Soraya & Wahyu B. Santoso, 2018. "Financial Development and Income Inequality in Indonesia: A Sub-national Level Analysis," Economics and Finance in Indonesia, Faculty of Economics and Business, University of Indonesia, vol. 64, pages 111-130, Desember.
    13. Sèna Kimm Gnangnon, 2022. "Financial development and tax revenue in developing countries: investigating the international trade channel," SN Business & Economics, Springer, vol. 2(1), pages 1-26, January.
    14. Barine Michael Nwidobie, 2019. "Financial Inclusion Index in Nigeria: An Exploratory Analysis," International Journal of Publication and Social Studies, Asian Economic and Social Society, vol. 4(1), pages 26-36, March.
    15. Kim, Dai-Won & Yu, Jung-Suk & Hassan, M. Kabir, 2018. "Financial inclusion and economic growth in OIC countries," Research in International Business and Finance, Elsevier, vol. 43(C), pages 1-14.
    16. Giorgio Nuzzo & Stefano Piermattei, 2019. "Measuring financial inclusion in the main euro area countries: the role of electronic cards," Questioni di Economia e Finanza (Occasional Papers) 504, Bank of Italy, Economic Research and International Relations Area.
    17. Amponsah, Mary & Agbola, Frank W. & Mahmood, Amir, 2021. "The impact of informality on inclusive growth in Sub-Saharan Africa: Does financial inclusion matter?," Journal of Policy Modeling, Elsevier, vol. 43(6), pages 1259-1286.
    18. Makmun Syadullah & Benny Gunawan Adriansyah & Tri Wibowo, 2019. "Impact of Economic and Non-Economic Factors on Income Inequality in ASEAN Countries," Asian Economic and Financial Review, Asian Economic and Social Society, vol. 9(12), pages 1346-1357, December.
    19. Singh, Bhanu Pratap & Kumari, Annu & Sharma, Tanya & Malhotra, Abhishek, 2020. "Does PMJDY Scheme Augmented Financial Inclusion in India? Evidence from Indian States," MPRA Paper 104442, University Library of Munich, Germany.
    20. S M Rakibul ANWAR & Tanzina Tabassum TANZO & Riduanul MOSTAFA, 2017. "Financial Inclusion- A Comparative Study On South Asia," Business Excellence and Management, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 7(4), pages 18-33, December.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:sae:busper:v:3:y:2015:i:1:p:52-65. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: SAGE Publications (email available below). General contact details of provider: .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.