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Towards a Multicultural World: Identifying Work Systems, Practices and Employee Attitudes that Embrace Diversity

Author

Listed:
  • Charmine E. J. Härtel

    (Centre for Business Research, Faculty of Business and Law, Deakin University, 336 Glenferrie Road, Malvern, VIC 3144.)

Abstract

The research program described focuses on identifying the role of organisational culture, as reflected in workplace systems and practices, and employee and group attitudes in the outcomes of interactions among dissimilar parties. A systematic, theory-testing approach underlies the program, which aims to both develop and validate the diversity openness construct. The Perceived Dissimilarity-Openness Moderator Model developed from the research asserts that the affective, cognitive and behavioural consequences of diversity depend in part upon the perception of difference and subsequent quality and magnitude of the response to the perceived dissimilarity. When individuals or social systems (groups or organisations) are diversity-closed, outcomes are predicted to be less positive than when they are diversity-open.

Suggested Citation

  • Charmine E. J. Härtel, 2004. "Towards a Multicultural World: Identifying Work Systems, Practices and Employee Attitudes that Embrace Diversity," Australian Journal of Management, Australian School of Business, vol. 29(2), pages 189-200, December.
    • Handle: RePEc:sae:ausman:v:29:y:2004:i:2:p:189-200
    DOI: 10.1177/031289620402900203
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    References listed on IDEAS

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    1. Härtel, Charmine E J & Fujimoto, Yuka, 2000. "Diversity is not the Problem – Openness to Perceived Dissimilarity is," Journal of Management & Organization, Cambridge University Press, vol. 6(1), pages 14-27, January.
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