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Índice TOYA: fundamento teórico metodológico


  • Hernández zacarías, Torres

    () (Instituto Politécnico Nacional)

  • Yarto Chávez, Manuel Antonio

    (Instituto Politécnico Nacional.)


This research proposes de TOYA Index to measure the continuous improvement in organizations, which is based on the involvement of personnel due to the fact that they are not well heard by their superiors. The methodology encompasses a definition of continuous improvement. The study involves four plants to see the relationship between the improvement activities of workers and their contributions they have to enhance the processes. Finally, as a new development, this study also proposes the TOYA molecule to induce new researches.

Suggested Citation

  • Hernández zacarías, Torres & Yarto Chávez, Manuel Antonio, 2010. "Índice TOYA: fundamento teórico metodológico," Revista Nicolaita de Estudios Económicos, Universidad Michoacana de San Nicolás de Hidalgo, Instituto de Investigaciones Económicas y Empresariales, vol. 0(1), pages 7-28.
  • Handle: RePEc:ris:rnicee:0048

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    More about this item


    continuous improvement; change; improvement; kaizen and TOYA index;

    JEL classification:

    • L20 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - General
    • L60 - Industrial Organization - - Industry Studies: Manufacturing - - - General
    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General
    • M50 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics - - - General


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