IDEAS home Printed from https://ideas.repec.org/a/ris/ibajmb/0034.html
   My bibliography  Save this article

A Research Framework for Antecedents to Interpersonal Trust Development from Organizational Perspective

Author

Listed:
  • Basit-Memon, Muhammad Abdul

    (Department of Business Administration, Sukkur IBA University, Sindh Pakistan)

  • Mirani, Manzoor Ali

    (Department of Business Administration, Sukkur IBA University, Sindh Pakistan)

  • Bashir, Shahid

    (School of Business & Economics, University of Management & Technology, Sialkot Campus)

Abstract

The researchers from a number of fields and disciplines have analyzed the role of trust as one of the most significant factors affecting the organizational performance. Trust facilitates and moderates the impact of other variables on employee-performance or organizational behavior; since it builds up the grounds over which the foundation of certain expected outcomes and results can be laid on. Due to increasing importance of trust, there has been a rigorous focus of researchers, academicians and practitioners to identify the antecedents to trust i.e. the factors that increase or decrease the extent of trust in organizational settings. This paper presents a research framework of the antecedents to interpersonal trust development from an organizational perspective, in the light of the existing literature and available empirical evidence to help the researchers, academicians and practitioners to identify the determinants of interpersonal trust development. We believe that the constructs identified in this paper will help the researchers to develop the models of trust building and provide guidelines for meaningful and valuable research in future in the domain of trust development.

Suggested Citation

  • Basit-Memon, Muhammad Abdul & Mirani, Manzoor Ali & Bashir, Shahid, 2017. "A Research Framework for Antecedents to Interpersonal Trust Development from Organizational Perspective," Sukkur IBA Journal of Management and Business, Sukkur IBA University, vol. 4(1), pages 103-117, January -.
    • Handle: RePEc:ris:ibajmb:0034
    DOI: 10.30537/sijmb.v4i1.106
    as

    Download full text from publisher

    File URL: https://doi.org/10.30537/sijmb.v4i1.106
    File Function: Full text
    Download Restriction: no
    File URL: https://libkey.io/10.30537/sijmb.v4i1.106?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    Other versions of this item:

    References listed on IDEAS

    as
    1. Zak, Paul J & Knack, Stephen, 2001. "Trust and Growth," Economic Journal, Royal Economic Society, vol. 111(470), pages 295-321, April.
    2. Gefen, David, 2000. "E-commerce: the role of familiarity and trust," Omega, Elsevier, vol. 28(6), pages 725-737, December.
    3. Martha L. Maznevski & Katherine M. Chudoba, 2000. "Bridging Space Over Time: Global Virtual Team Dynamics and Effectiveness," Organization Science, INFORMS, vol. 11(5), pages 473-492, October.
    4. Jay B. Barney & Mark H. Hansen, 1994. "Trustworthiness as a Source of Competitive Advantage," Strategic Management Journal, Wiley Blackwell, vol. 15(S1), pages 175-190, December.
    5. Tan, Jonathan H.W. & Vogel, Claudia, 2008. "Religion and trust: An experimental study," Journal of Economic Psychology, Elsevier, vol. 29(6), pages 832-848, December.
    6. Wasti, Syeda Arzu & Tan, Hwee Hoon & Erdil, Selin Eser, 2011. "Antecedents of Trust across Foci: A Comparative Study of Turkey and China," Management and Organization Review, Cambridge University Press, vol. 7(2), pages 279-302, July.
    7. Williamson, Oliver E, 1993. "Calculativeness, Trust, and Economic Organization," Journal of Law and Economics, University of Chicago Press, vol. 36(1), pages 453-486, April.
    8. Wu, Jyh-Jeng & Chen, Ying-Hueih & Chung, Yu-Shuo, 2010. "Trust factors influencing virtual community members: A study of transaction communities," Journal of Business Research, Elsevier, vol. 63(9-10), pages 1025-1032, September.
    9. Akbar Zaheer & Bill McEvily & Vincenzo Perrone, 1998. "Does Trust Matter? Exploring the Effects of Interorganizational and Interpersonal Trust on Performance," Organization Science, INFORMS, vol. 9(2), pages 141-159, April.
    10. Bill McEvily & Vincenzo Perrone & Akbar Zaheer, 2003. "Trust as an Organizing Principle," Organization Science, INFORMS, vol. 14(1), pages 91-103, February.
    11. Geanakoplos, John & Pearce, David & Stacchetti, Ennio, 1989. "Psychological games and sequential rationality," Games and Economic Behavior, Elsevier, vol. 1(1), pages 60-79, March.
    12. Wilson, Jeanne M. & Straus, Susan G. & McEvily, Bill, 2006. "All in due time: The development of trust in computer-mediated and face-to-face teams," Organizational Behavior and Human Decision Processes, Elsevier, vol. 99(1), pages 16-33, January.
    13. Syeda Arzu Wasti & Hwee Hoon Tan & Selin Eser Erdil, 2011. "Antecedents of Trust across Foci: A Comparative Study of Turkey and China," Management and Organization Review, The International Association for Chinese Management Research, vol. 7(2), pages 279-302, July.
    14. Katherine J. Stewart, 2003. "Trust Transfer on the World Wide Web," Organization Science, INFORMS, vol. 14(1), pages 5-17, February.
    15. Daniel Z. Levin & Rob Cross, 2004. "The Strength of Weak Ties You Can Trust: The Mediating Role of Trust in Effective Knowledge Transfer," Management Science, INFORMS, vol. 50(11), pages 1477-1490, November.
    16. Berg Joyce & Dickhaut John & McCabe Kevin, 1995. "Trust, Reciprocity, and Social History," Games and Economic Behavior, Elsevier, vol. 10(1), pages 122-142, July.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Ranjay Gulati & Maxim Sytch, 2008. "Does familiarity breed trust? Revisiting the antecedents of trust," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 29(2-3), pages 165-190.
    2. Verhagen, T., 2008. "Investigating the impact of C2C electronic marketplace quality on trust," Serie Research Memoranda 0008, VU University Amsterdam, Faculty of Economics, Business Administration and Econometrics.
    3. René Fahr & Bernd Irlenbusch, 2008. "Identifying personality traits to enhance trust between organisations: an experimental approach," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 29(6), pages 469-487.
    4. Dhami, Sanjit & Wei, Mengxing & Mamidi, Pavan, 2024. "Religious identity, trust, reciprocity, and prosociality: Theory and evidence," Journal of Development Economics, Elsevier, vol. 166(C).
    5. Fei Song & C. Bram Cadsby & Yunyun Bi, 2012. "Trust, Reciprocity, and Guanxi in China: An Experimental Investigation," Management and Organization Review, The International Association for Chinese Management Research, vol. 8(2), pages 397-421, July.
    6. Nilsson, Magnus & Mattes, Jannika, 2015. "The spatiality of trust: Factors influencing the creation of trust and the role of face-to-face contacts," European Management Journal, Elsevier, vol. 33(4), pages 230-244.
    7. Wang, Chun-Ju & Wu, Lei-Yu, 2012. "Team member commitments and start-up competitiveness," Journal of Business Research, Elsevier, vol. 65(5), pages 708-715.
    8. Teck Ming Tan & Saila Saraniemi, 2023. "Trust in blockchain-enabled exchanges: Future directions in blockchain marketing," Journal of the Academy of Marketing Science, Springer, vol. 51(4), pages 914-939, July.
    9. Paul A. Pavlou & David Gefen, 2004. "Building Effective Online Marketplaces with Institution-Based Trust," Information Systems Research, INFORMS, vol. 15(1), pages 37-59, March.
    10. Paul Brockman & Sadok El Ghoul & Omrane Guedhami & Ying Zheng, 2022. "Does social trust affect international contracting? Evidence from foreign bond covenants," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 53(6), pages 1011-1044, August.
    11. Bill McEvily & Vincenzo Perrone & Akbar Zaheer, 2003. "Trust as an Organizing Principle," Organization Science, INFORMS, vol. 14(1), pages 91-103, February.
    12. Kim, Jeongbin & Putterman, Louis & Zhang, Xinyi, 2022. "Trust, Beliefs and Cooperation: Excavating a Foundation of Strong Economies," European Economic Review, Elsevier, vol. 147(C).
    13. Hirsch, Bernhard & Nitzl, Christian & Schoen, Matthias, 2018. "Interorganizational trust and agency costs in credit relationships between savings banks and SMEs," Journal of Banking & Finance, Elsevier, vol. 97(C), pages 37-50.
    14. Sroka Włodzimierz, 2011. "Problem of Trust in Alliance Networks," Organizacija, Sciendo, vol. 44(4), pages 101-108, July.
    15. Maurizio Massaro & Andrea Moro & Ewald Aschauer & Matthias Fink, 2019. "Trust, control and knowledge transfer in small business networks," Review of Managerial Science, Springer, vol. 13(2), pages 267-301, April.
    16. Rajković, Borislav & Đurić, Ivan & Zarić, Vlade & Glauben, Thomas, 2021. "Gaining trust in the digital age: The potential of social media for increasing the competitiveness of small and medium enterprises," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, vol. 13(4).
    17. Werner, Katharina, 2016. "Whom do people trust after a violent conflict? Experimental evidence from Maluku, Indonesia," Passauer Diskussionspapiere, Volkswirtschaftliche Reihe V-73-16, University of Passau, Faculty of Business and Economics.
    18. Philip Keefer & Stephen Knack, 2008. "Social Capital, Social Norms and the New Institutional Economics," Springer Books, in: Claude Ménard & Mary M. Shirley (ed.), Handbook of New Institutional Economics, chapter 27, pages 701-725, Springer.
    19. Dobos, Imre & Gelei, Andrea, 2016. "Bizalom az üzleti kapcsolatokban. A diadikus adatelemzés egy alkalmazása [Trust in business relations - an application of dyadic data analysis]," Közgazdasági Szemle (Economic Review - monthly of the Hungarian Academy of Sciences), Közgazdasági Szemle Alapítvány (Economic Review Foundation), vol. 0(3), pages 330-349.
    20. Araújo, E. & Gama, C. A. F., 2004. "Replicando características de ciclos econômicos: um estudo comparativo entre Redes Neurais Artificiais e modelos ARIMA," Insper Working Papers wpe_45, Insper Working Paper, Insper Instituto de Ensino e Pesquisa.

    More about this item

    Keywords

    Trust; Commitment; Religiosity; Shared Values; Organizational justice;
    All these keywords.

    JEL classification:

    • L29 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - Other

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ris:ibajmb:0034. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Irfan Ali Menon (email available below). General contact details of provider: https://edirc.repec.org/data/sibaspk.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.