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A Research to Determining the Impact of 360 Degree Performance Evaluation System on Organizational Commitment


  • Gümüstekin, Gulten Eren

    () (Dumlupınar Üniversitesi,)

  • Ozler, Derya Ergun

    () (Dumlupınar Üniversitesi,)

  • Yılmaz, Fatma

    () (...)


This study tries to find out whether the 360 degree performance evaluation system (PES) has an influence on employees in terms of organizational commitment. Then it attempts to determine direction of the impact on commitment. In more detail, the study focuses on the eight key competencies acknowledged by the 360 Degree PES and their respective impacts on organizational commitment dimensions namely affective, continuance and normative. To this end, four different organizations were targeted for the survey which was developed to collect attitudinal information relevant to dimensions of organizational commitment and to key competences defined by 360 degree PES. The results mainly show that the businesses which implement 360 degree PES are more likely to have high levels of organizational commitment. The findings indicate an important degree of positive correlation between key competencies and commitment dimensions. The most influential competency on commitment appears to be communication which is followed by leadership, task management, employee development, adaptability to change, training others, human relations and production/work outputs.

Suggested Citation

  • Gümüstekin, Gulten Eren & Ozler, Derya Ergun & Yılmaz, Fatma, 2010. "A Research to Determining the Impact of 360 Degree Performance Evaluation System on Organizational Commitment," Business and Economics Research Journal, Uludag University, Faculty of Economics and Administrative Sciences, vol. 1(1), pages 1-1, January.
  • Handle: RePEc:ris:buecrj:0023

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    More about this item


    360 degree performance evaluation; Key employee competencies; Affective commitment; Continuance commitment; Normative commitment;

    JEL classification:

    • D23 - Microeconomics - - Production and Organizations - - - Organizational Behavior; Transaction Costs; Property Rights
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation


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