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Elements of organizational culture leading to business excellence

Author

Listed:
  • Zlatka Mesko Stok

    (University of Primorska, Faculty of Management, Koper, Slovenia)

  • Mirko Markic

    (University of Primorska, Faculty of Management, Koper, Slovenia)

  • Andrej Bertoncelj

    (University of Primorska, Faculty of Management, Koper, Slovenia)

  • Maja Mesko

    (University of Primorska, Faculty of Management, Koper, Slovenia)

Abstract

The main aim of this research was to define the development of a conceptual frame to understand the impact of organizational culture on business excellence in medium-sized and large Slovenian enterprises. In our research the focus was on the importance of the role of communication structure, interpersonal relationships, motivation, and stimulation as part of knowledge management among 825 managers working in medium-sized and large Slovenian enterprises. The aim was to find out if these elements lead or contribute to business excellence. To analyse our data we applied analysis of variance as research methods. Our proposed thesis was supported since significant differences in business excellence between enterprises, different in the above mentioned elements. We can conclude that an appropriate communication structure, interpersonal relationships, motivation, stimulation and values as part of organizational culture positively affect business excellence in enterprises.

Suggested Citation

  • Zlatka Mesko Stok & Mirko Markic & Andrej Bertoncelj & Maja Mesko, 2010. "Elements of organizational culture leading to business excellence," Zbornik radova Ekonomskog fakulteta u Rijeci/Proceedings of Rijeka Faculty of Economics, University of Rijeka, Faculty of Economics and Business, vol. 28(2), pages 303-318.
  • Handle: RePEc:rfe:zbefri:v:28:y:2010:i:2:p:303-318
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    References listed on IDEAS

    as
    1. Roberto Biloslavo, 2004. "The systems thinking approach to development of the knowledge management framework," International Journal of Learning and Intellectual Capital, Inderscience Enterprises Ltd, vol. 1(2), pages 201-224.
    2. Cene Bavec, 2007. "Interdependence Between Social Values and National Performance Indicators: The Case of the Enlarged European Union," Managing Global Transitions, University of Primorska, Faculty of Management Koper, vol. 5(3), pages 213-228.
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    Cited by:

    1. Muhammad IKHSAN & Badaruddin M.SI & Humaizi MA, 2019. "Analysis on Government’s Organizational Culture at the Kisaran Barat Sub-District Office, Asahan Regency, North Sumatera Province, Indonesia," Prizren Social Science Journal, SHIKS, vol. 3(2), pages 88-93, August.
    2. Solomia ANDRES & Suzana DEMYEN, 2020. "Ensuring A Positive Organizational Climate €“ A Mandatory Performance Criterion," Proceedings of the INTERNATIONAL MANAGEMENT CONFERENCE, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 14(1), pages 731-743, November.

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    More about this item

    Keywords

    enterprises; business excellence; organizational culture; communication; interpersonal relationships; employee motivation; stimulation;
    All these keywords.

    JEL classification:

    • A12 - General Economics and Teaching - - General Economics - - - Relation of Economics to Other Disciplines

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