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Elements of organizational culture leading to business excellence


  • Zlatka Mesko Stok

    () (University of Primorska, Faculty of Management, Koper, Slovenia)

  • Mirko Markic

    (University of Primorska, Faculty of Management, Koper, Slovenia)

  • Andrej Bertoncelj

    (University of Primorska, Faculty of Management, Koper, Slovenia)

  • Maja Mesko

    (University of Primorska, Faculty of Management, Koper, Slovenia)


The main aim of this research was to define the development of a conceptual frame to understand the impact of organizational culture on business excellence in medium-sized and large Slovenian enterprises. In our research the focus was on the importance of the role of communication structure, interpersonal relationships, motivation, and stimulation as part of knowledge management among 825 managers working in medium-sized and large Slovenian enterprises. The aim was to find out if these elements lead or contribute to business excellence. To analyse our data we applied analysis of variance as research methods. Our proposed thesis was supported since significant differences in business excellence between enterprises, different in the above mentioned elements. We can conclude that an appropriate communication structure, interpersonal relationships, motivation, stimulation and values as part of organizational culture positively affect business excellence in enterprises.

Suggested Citation

  • Zlatka Mesko Stok & Mirko Markic & Andrej Bertoncelj & Maja Mesko, 2010. "Elements of organizational culture leading to business excellence," Zbornik radova Ekonomskog fakulteta u Rijeci/Proceedings of Rijeka Faculty of Economics, University of Rijeka, Faculty of Economics, vol. 28(2), pages 303-318.
  • Handle: RePEc:rfe:zbefri:v:28:y:2010:i:2:p:303-318

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    References listed on IDEAS

    1. Giuseppe Carone & Cécile Denis & Kieran Mc Morrow & Gilles Mourre & Werner Röger, 2006. "Long-term labour productivity and GDP projections for the EU25 Member States : a production function framework," European Economy - Economic Papers 2008 - 2015 253, Directorate General Economic and Financial Affairs (DG ECFIN), European Commission.
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    More about this item


    enterprises; business excellence; organizational culture; communication; interpersonal relationships; employee motivation; stimulation;

    JEL classification:

    • A12 - General Economics and Teaching - - General Economics - - - Relation of Economics to Other Disciplines


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