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The Role of ISO Organization in improving the Higher Education –HE– Management Performance through Specialized Standards

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  • Samir Abdelaziz

Abstract

Specialized standards offered by international organizations such as ISO are a group of management tools that higher education institutions can adopt and implement to improve their management performance. Over the past several years, higher education institutions have been increasingly encouraged to provide quality and credible services and programs. In turn, this requires the adoption of specialized standards from independent organizations. The optimal choice for most institutions is the ISO standards as the body has a global reputation for quality standards.Therefore, this study investigates the role of ISO in enhancing higher education management performance through certified standards. The study adopts a secondary research method based on a qualitative research strategy using an exploratory research design to investigate the topic. A total of 50 empirical research articles were analyzed. The results show that ISO standards enhance management performance by enabling higher education institutions to implement quality management practices.

Suggested Citation

  • Samir Abdelaziz, 2024. "The Role of ISO Organization in improving the Higher Education –HE– Management Performance through Specialized Standards," Business and Management Studies, Redfame publishing, vol. 10(1), pages 1-1, June.
    • Handle: RePEc:rfa:bmsjnl:v:10:y:2024:i:1:p:1
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    References listed on IDEAS

    as
    1. Paulo Henrique Barroso Menezes & Henrique Cordeiro Martins & Ronielton Rezende Oliveira, 2018. "The Excellence Baldrige Criteria in The Effectiveness of Higher Education Institutions Management," Brazilian Business Review, Fucape Business School, vol. 15(1), pages 47-67, January.
    2. Croucher, Richard & Gooderham, Paul & Rizov, Marian, 2018. "Research Performance and the Organizational Effectiveness of UK Universities," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, vol. 5(1), pages 22-38.
    3. Bünyamin Celik & Ömer Hakan Ölçer, 2018. "What is the Contribution of ISO 9001 Quality Management System to Educational Institutions?," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 8(6), pages 445-462, June.
    4. Zeng, Jing & Zhang, Wenqing & Matsui, Yoshiki & Zhao, Xiande, 2017. "The impact of organizational context on hard and soft quality management and innovation performance," International Journal of Production Economics, Elsevier, vol. 185(C), pages 240-251.
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    More about this item

    JEL classification:

    • R00 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General - - - General
    • Z0 - Other Special Topics - - General

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