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Disabled Friendly Facility between Feasibility and Legality

Author

Listed:
  • Ibrahim Z. Baghdadi
  • Mohammad Fahes
  • Muhieddine Z. Ramadan

Abstract

Most hotels in Lebanon, built before 2011, do not provide access to disabled persons in light of 220/2000 law. This is due to: 1/ a misconception that a Disabled Friendly Facility (DFF) would be on behalf of hotel guests¡¯ satisfaction and consequently, would reduce hotel¡¯s popularity and revenue; 2/ a fear that the unforeseen demand for DFFs will be offset by expenses and, in best-case scenarios, would not generate enough profits to pay back initial investments. In brief, hotel-business investors are not sure about the convenience of a DFF and about the number of DFFs to provide in light of 7194/2011law. The objective of this paper is, on the first hand, to demonstrate the financial feasibility and the economic convenience of a DFF and, on the other hand, to test its impact on the satisfaction of hotel guests. In other terms, on the popularity of the hotel.

Suggested Citation

  • Ibrahim Z. Baghdadi & Mohammad Fahes & Muhieddine Z. Ramadan, 2017. "Disabled Friendly Facility between Feasibility and Legality," Applied Economics and Finance, Redfame publishing, vol. 4(5), pages 65-77, September.
    • Handle: RePEc:rfa:aefjnl:v:4:y:2017:i:5:p:65-77
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    More about this item

    Keywords

    disabled friendly facility; hotel; law; financial feasibility; economic profit; revenue management;
    All these keywords.

    JEL classification:

    • R00 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General - - - General
    • Z0 - Other Special Topics - - General

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