IDEAS home Printed from https://ideas.repec.org/a/rdc/journl/v11y2020i2p59-75.html
   My bibliography  Save this article

Retailers’ current reflecting and learning from challenges

Author

Listed:
  • PURCAREA, Theodor

Abstract

The new coronavirus impact on businesses (and not only) forced the reviewing of the supply chains’ processes, considering autonomous warehouse solutions, inventory management techniques, autonomous inventory delivery, and robots’ use in retail. We are witnessing a quick evolution of BOPIS and BORIS, of the automated merchandising, of the “meals on wheels”, and even going beyond the standard vending machine offering, while considering practical considerations of an unstaffed operation, including the security concerns. Important scenarios to support future planning were launched, and there is no doubt about the need for a coherent consumer-centric business system within the enormous shift of the consumer behavior, learning from the best practices such as those promoted in time by ECR Community and The Consumer Goods Forum, adapted to the current context. It is now the time to also recognize essential workers, and to forge a retailers’ healthy work culture so as to adequately servicing customers. And while advancing from one crisis to another but unprecedented, being now on the road of recovery, reflecting and learning from challenges, it is important to look into the future with confidence, solidarity and empathy.

Suggested Citation

  • PURCAREA, Theodor, 2020. "Retailers’ current reflecting and learning from challenges," Romanian Distribution Committee Magazine, Romanian Distribution Committee, vol. 11(2), pages 59-75, July.
  • Handle: RePEc:rdc:journl:v:11:y:2020:i:2:p:59-75
    as

    Download full text from publisher

    File URL: http://crd-aida.ro/RePEc/rdc/v11i2/5.pdf
    Download Restriction: no
    ---><---

    More about this item

    Keywords

    COVID-19; Supply Chains; BOPIS; BORIS; ECR; CGF;
    All these keywords.

    JEL classification:

    • L81 - Industrial Organization - - Industry Studies: Services - - - Retail and Wholesale Trade; e-Commerce
    • L86 - Industrial Organization - - Industry Studies: Services - - - Information and Internet Services; Computer Software
    • M31 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Marketing and Advertising - - - Marketing
    • Q55 - Agricultural and Natural Resource Economics; Environmental and Ecological Economics - - Environmental Economics - - - Environmental Economics: Technological Innovation

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:rdc:journl:v:11:y:2020:i:2:p:59-75. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: . General contact details of provider: http://www.distribution-magazine.eu .

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Theodor Valentin Purcarea The email address of this maintainer does not seem to be valid anymore. Please ask Theodor Valentin Purcarea to update the entry or send us the correct address (email available below). General contact details of provider: http://www.distribution-magazine.eu .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service hosted by the Research Division of the Federal Reserve Bank of St. Louis . RePEc uses bibliographic data supplied by the respective publishers.