IDEAS home Printed from https://ideas.repec.org/a/rbs/ijbrss/v12y2023i2p320-329.html

The nexus between leadership and the performance of the National Social Security Authority (NSSA) in Zimbabwe

Author

Listed:
  • Alouis Chilunjika

    (PDRF, School of Public Management, Governance and Public Policy, University of Johannesburg, Johannesburg, South Africa/ National University of Lesotho, Department of Political and Administrative Studies, Maseru, Lesotho)

  • Dominique Uwizeyimana

    (Professor, School of Public Management, Governance and Public Policy, University of Johannesburg, Johannesburg, South Africa)

  • Sharon Chilunjika

    (School of Public Management, Governance and Public Policy, University of Johannesburg, Johannesburg, South Africa/ Midlands State University, Department of Governance and Public Management, Gweru, Zimbabwe)

Abstract

The study examined the role of leadership in the performance of the National Social Security Authority (NSSA) in Zimbabwe. The study employed mixed methods research, which triangulated qualitative and quantitative techniques. Respondents for the questionnaires were selected using simple random sampling. Participants for interviews were purposively selected. Written records were also used to collect data. Data from questionnaires were analyzed using Statistical Package for Social Scientists (SPSS), and qualitative data were analyzed using thematic and content analysis. The study established leadership as a crucial component for NSSA’s satisfactory performance, with investment activities, service delivery, and corporate social responsibility used to gauge NSSA’s performance. The study recommended the intricate interaction of the leadership and the employees and the creation of a robust corporate governance framework to do away with political prying and enhance efficiency and effectiveness in the running of NSSA. Key Words:organisational Performance, Transformational Leadership, Transactional Leadership, National Social Security Authority, Zimbabwe

Suggested Citation

  • Alouis Chilunjika & Dominique Uwizeyimana & Sharon Chilunjika, 2023. "The nexus between leadership and the performance of the National Social Security Authority (NSSA) in Zimbabwe," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 12(2), pages 320-329, March.
    • Handle: RePEc:rbs:ijbrss:v:12:y:2023:i:2:p:320-329
    DOI: 10.20525/ijrbs.v12i2.2399
    as

    Download full text from publisher

    File URL: https://www.ssbfnet.com/ojs/index.php/ijrbs/article/view/2399/1719
    Download Restriction: no
    File URL: https://doi.org/10.20525/ijrbs.v12i2.2399
    Download Restriction: no
    File URL: https://libkey.io/10.20525/ijrbs.v12i2.2399?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Qaisar Iqbal & Noor Hazlina Ahmad, 2021. "Sustainable development: The colors of sustainable leadership in learning organization," Sustainable Development, John Wiley & Sons, Ltd., vol. 29(1), pages 108-119, January.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Alouis Chilunjika, 2023. "Public Private Partnerships (PPPs), road tolling and highway infrastructure investment in Zimbabwe," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 12(3), pages 575-584, April.
    2. Maxwell Haurovi & Alouis Chilunjika, 2024. "Fourth industrial revolution and social innovation dynamics in South Africa: a review," Insights into Regional Development, VsI Entrepreneurship and Sustainability Center, vol. 6(2), pages 103-116, June.
    3. Alouis Chilunjika, 2024. "Creating sustainable public private partnerships through corporate governance in the Sub-Saharan Africa (SSA)," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 13(1), pages 438-446, January.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Hervé Corvellec & Johan Hultman & Anne Jerneck & Susanne Arvidsson & Johan Ekroos & Niklas Wahlberg & Timothy W. Luke, 2021. "Resourcification: A non‐essentialist theory of resources for sustainable development," Sustainable Development, John Wiley & Sons, Ltd., vol. 29(6), pages 1249-1256, November.
    2. Tran Minh Tung & Duong Hoai Lan & Tran Thi Kim Cuc & Vo Thi Kim Oanh & Paul Allen Benavides, 2024. "Changemakers: Educational psychology's role in fostering sustainable behaviors," Sustainable Development, John Wiley & Sons, Ltd., vol. 32(6), pages 6968-6982, December.
    3. Fang, Teoh Ming & Ahmad, Noor Hazlina & Halim, Hasliza Abdul & Iqbal, Qaisar & Ramayah, T., 2024. "Pathway towards SME competitiveness: Digital capability and digital business model innovation," Technology in Society, Elsevier, vol. 79(C).
    4. Zubir Abdullah & Bity Salwana Alias & Aida Hanim A. Hamid, 2025. "Ethical Leadership and Work Culture in National Secondary Schools: A Case Study in Malacca," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 9(1), pages 2365-2378, January.
    5. Soo Yeong Ewe & Helen Hui Ping Ho, 2024. "Psychological capabilities for salespeople’s sustainable work performance in financial services sector," Journal of Financial Services Marketing, Palgrave Macmillan, vol. 29(2), pages 625-635, June.
    6. Mai Ngoc Khuong & Do Thanh Tung & Thai Hoang Quoc, 2022. "Review of Empirical Research on Leadership and Firm Performance," SAGE Open, , vol. 12(3), pages 21582440221, July.
    7. Ibraheem Saleh Mokbel AlKoliby & Haim Hilman Abdullah & Norazah Mohd Suki, 2024. "Linking Knowledge Application, Digital Marketing, and Manufacturing SMEs’ Sustainable Performance: The Mediating Role of Innovation," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 15(2), pages 6151-6177, June.
    8. Yuyan Luo & Huilin Li & Ziwei Yang & Marinko Škare & Yong Qin, 2025. "Configurations of factors driving green entrepreneurship success," International Entrepreneurship and Management Journal, Springer, vol. 21(1), pages 1-32, December.
    9. Priscilla Tuffour & Guangyu Chen & Evans Opoku‐Mensah & Peter Adjei Darko & Richard Adu Agyapong, 2024. "Toward sustainable development: Developing a decision‐making framework for cross‐sectoral engagement in green procurement," Sustainable Development, John Wiley & Sons, Ltd., vol. 32(3), pages 2233-2252, June.
    10. Hong Tian & Ao Wang, 2023. "Sustainable Leadership, Knowledge Sharing, and Frugal Innovation: The Moderating Role of Organizational Innovation Climate," SAGE Open, , vol. 13(4), pages 21582440231, October.
    11. Lin, Fengyi & Lin, Sheng-Wei & Fang, Wen-Chang, 2022. "Impact of CEO narcissism and hubris on corporate sustainability and firm performance," The North American Journal of Economics and Finance, Elsevier, vol. 59(C).
    12. Xiaoping Guo & Gang An & Jiao Han & Zhenjia Wang, 2024. "How Can Fund Leaders Utilize Organizational Networks to Enhance Organizational Sustainable Performance Using the Funds’ Co-Holding Network as a Tool," SAGE Open, , vol. 14(2), pages 21582440241, May.
    13. Kangkang Yu & Shaobo Hou & Cheng Qian & Lingbo Zhang, 2024. "CEO attention and sustainable development: An analysis of its influence on firm's sustainability orientation," Sustainable Development, John Wiley & Sons, Ltd., vol. 32(4), pages 4042-4056, August.
    14. Roba Elbawab, 2024. "Linking organisational learning, performance, and sustainable performance in universities: an empirical study in Europe," Humanities and Social Sciences Communications, Palgrave Macmillan, vol. 11(1), pages 1-14, December.
    15. Mohammad Bilal Shaukat & Khawaja Fawad Latif & Aymen Sajjad & Gabriel Eweje, 2022. "Revisiting the relationship between sustainable project management and project success: The moderating role of stakeholder engagement and team building," Sustainable Development, John Wiley & Sons, Ltd., vol. 30(1), pages 58-75, February.
    16. Sanchita Bansal & Isha Garg & László Vasa, 2023. "Can social enterprises aid sustainable development? Evidence from multi-stage investigations," PLOS ONE, Public Library of Science, vol. 18(2), pages 1-28, February.
    17. Muhammad Uzair Asif & Lily Julienti Abu Bakar, 2025. "Green Strategic Orientation and Sustainable Performance of SMEs: Moderating Role of Environmental Turbulence," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 16(6), pages 17517-17545, December.
    18. Aymen Sajjad & Gabriel Eweje & Muhammad Mustafa Raziq, 2024. "Sustainability leadership: An integrative review and conceptual synthesis," Business Strategy and the Environment, Wiley Blackwell, vol. 33(4), pages 2849-2867, May.
    19. Latif, Moazam & Iftikhar, Yasir & Ferasso, Marcos & Danish, Rizwan Qaiser, 2025. "Exploring the nexus of collaborative culture, absorptive capacity, and ICT as catalysts for frugal innovations," Technology in Society, Elsevier, vol. 82(C).

    More about this item

    Keywords

    ;
    ;
    ;
    ;
    ;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:rbs:ijbrss:v:12:y:2023:i:2:p:320-329. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Umit Hacioglu (email available below). General contact details of provider: https://edirc.repec.org/data/ssbffea.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.