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Servant leadership and employee prosocial rule-breaking: The underlying effects of psychological safety and compassion at work

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  • Naqib Ullah Khan
  • Muhammad Zada
  • Christophe Estay

Abstract

The study intends to investigate the impact of servant leadership on pro-social rule-breaking directly and through the intervening mechanism of psychological safety. More, the study also plans to investigate whether compassion at work moderates the effect of servant leadership on psychological safety and pro-social rule-breaking and the indirect intervening effect of psychological safety between servant leadership and pro-social rule-breaking. Responses were collected from 273 frontline public servants in Pakistan. Using social information processing theory, the results revealed that servant leadership positively influences pro-social rule-breaking and psychological safety and that psychological safety influences pro-social rule-breaking. Results also revealed that psychological safety acts as an intervening mechanism in the relationship between servant leadership and pro-social rule-breaking. Moreover, compassion at work significantly moderates the relationships of servant leadership with psychological safety and pro-social rule-breaking, and that compassion at work ultimately alters the size of the intervening effect of psychological safety between the connection of servant leadership and pro-social rule-breaking.

Suggested Citation

  • Naqib Ullah Khan & Muhammad Zada & Christophe Estay, 2023. "Servant leadership and employee prosocial rule-breaking: The underlying effects of psychological safety and compassion at work," PLOS ONE, Public Library of Science, vol. 18(4), pages 1-17, April.
    • Handle: RePEc:plo:pone00:0282832
    DOI: 10.1371/journal.pone.0282832
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    References listed on IDEAS

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    1. Milton Mayfield & Jacqueline Mayfield, 2021. "Sound and Safe: The Role of Leader Motivating Language and Follower Self-Leadership in Feelings of Psychological Safety," Administrative Sciences, MDPI, vol. 11(2), pages 1-30, May.
    2. Casey J. Fleming, 2020. "Prosocial rule breaking at the street level: the roles of leaders, peers, and bureaucracy," Public Management Review, Taylor & Francis Journals, vol. 22(8), pages 1191-1216, July.
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