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Can high-performance work practices influence employee career competencies? There is a need for better employee outcomes in the banking industry

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  • Damis Feruzi Kamna
  • Shiva Ilkhanizadeh

Abstract

It is essential for organizations to invest and improve employee outcomes to enhance organizational competitiveness and growth in today’s world. However, most organizations place management objectives above the career competencies of employees. Therefore, this study investigated 1. the effect of high-performance work practices on employee career competencies in the banking industry. 2. the mediating effect of employee career competencies on the relationship between high-performance work practices and employee outcomes in the banking sector. The study adopted a quantitative approach with a total of 340 respondents from various banks in Tanzania. The data was analyzed using Covariance Based Structural Equation Modelling (CB-SEM). The results of the finding indicate that high-performance work practices have a significant effect on employee career competencies. Similarly, employee career competencies significantly impact service quality, creative performance, and extra-role performance in banks. Also, employee career competency does not mediate the relationship between high-performance work systems and service quality in the banking industry.

Suggested Citation

  • Damis Feruzi Kamna & Shiva Ilkhanizadeh, 2022. "Can high-performance work practices influence employee career competencies? There is a need for better employee outcomes in the banking industry," PLOS ONE, Public Library of Science, vol. 17(3), pages 1-15, March.
    • Handle: RePEc:plo:pone00:0264764
    DOI: 10.1371/journal.pone.0264764
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    Cited by:

    1. Angela Pîslaru & Matei Kubinschi & Florian Neagu, 2023. "Does it pay off to invest in bank staff training? Survey‐based evidence from an emerging market banking sector," Economics of Transition and Institutional Change, John Wiley & Sons, vol. 31(4), pages 1055-1072, October.
    2. Sergi, Bruno S. & Ključnikov, Aleksandr & Popkova, Elena G. & Bogoviz, Aleksei V. & Lobova, Svetlana V., 2022. "Creative abilities and digital competencies to transitioning to Business 4.0," Journal of Business Research, Elsevier, vol. 153(C), pages 401-411.

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