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Satisfaction of chronic patients with community-based health insurance schemes and related factors: Explanatory sequential mixed methods study

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  • Desalew Birhan
  • Zewudie Aderaw
  • Eskeziaw Agdew
  • Melkamu Siferih

Abstract

Chronic disease poses a serious threat to accessible, high-quality healthcare. Community-based health insurance (CBHI) schemes provide the poor with financial security. However, there is no evidence in Ethiopia on how satisfied chronic patients are with the schemes. The objective of the current study was to evaluate the satisfaction of chronic patients with the schemes and identify contributing factors. A hospital-based explanatory sequential mixed methods study on 632 chronic patients and 12 key informants was carried out between February 28 and May 31, 2022, in the hospitals of East Gojjam, Northwest Ethiopia. Hospitals and study participants were selected using multistage sampling methods. Quantitative data was entered using Epi Data 3.1 and exported to SPSS version 25 for analysis. P value

Suggested Citation

  • Desalew Birhan & Zewudie Aderaw & Eskeziaw Agdew & Melkamu Siferih, 2024. "Satisfaction of chronic patients with community-based health insurance schemes and related factors: Explanatory sequential mixed methods study," PLOS Global Public Health, Public Library of Science, vol. 4(8), pages 1-16, August.
    • Handle: RePEc:plo:pgph00:0003374
    DOI: 10.1371/journal.pgph.0003374
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    1. Edith F Chikumbu & Christopher Bunn & Stephen Kasenda & Albert Dube & Enita Phiri-Makwakwa & Bhautesh D Jani & Modu Jobe & Sally Wyke & Janet Seeley & Amelia C Crampin & Frances S Mair & on behalf of , 2022. "Experiences of multimorbidity in urban and rural Malawi: An interview study of burdens of treatment and lack of treatment," PLOS Global Public Health, Public Library of Science, vol. 2(3), pages 1-19, March.
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