Linkage Between Online Banking Service Quality And Customers
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References listed on IDEAS
- Hatice Jenkins, 2007. "Adopting Internet Banking Services in a Small Island State: Assurance of Bank Service Quality," Development Discussion Papers 2007-07, JDI Executive Programs.
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KeywordsOnline banking; service quality; online information system; customer satisfaction.;
- G21 - Financial Economics - - Financial Institutions and Services - - - Banks; Other Depository Institutions; Micro Finance Institutions; Mortgages
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