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Factores De Liderazgo Y Competitividad En Una Empresa De Servicios Financieros

Author

Listed:
  • JUAN EDUARDO CORTES

    (Gerente de Desarrollo de Recursos Humanos, Citigroup Chile)

Abstract

This paper describes an applied research experience on the leadership process at a financial services company. For to the purposes of this study, leadership was viewed as a strategy for business competitiveness. The objectives were to evaluate the dominant leadership practices in the organization, involving leaders and their subordinate, and to identify through a factorial analysis the underlying dimensions of the leadership process, to orient the design of executive training and development programs. The results showed significative differences between leader self-assessment and subordinate assessment. The factorial analysis identified four dimensions, namely personal integrity, influence, coaching, and strategic skills.

Suggested Citation

  • Juan Eduardo Cortes, 1999. "Factores De Liderazgo Y Competitividad En Una Empresa De Servicios Financieros," Abante, Escuela de Administracion. Pontificia Universidad Católica de Chile., vol. 2(1), pages 71-96.
  • Handle: RePEc:pch:abante:v:2:y:1999:i:1:p:71-96
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    More about this item

    Keywords

    Leadership; Management Development; Human Resource Development; Organization Development; Performance; Competitiveness; Financial Services; Competencies; Chile;

    JEL classification:

    • M1 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation

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