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Improving health care through community OR

Author

Listed:
  • M Walsh

    (North Star UK Ltd)

  • T Hostick

    (North Star UK Ltd)

Abstract

Two examples of Community OR (COR) applied to public and patient involvement in improving health services in the UK are described—the Hull and East Riding Impact project and Trailblazers. These projects are consumer controlled but professionally facilitated. The team members have or have had mental illnesses but are committed to improving mental health services by applying COR methods. These projects illustrate how COR can contribute to the improvement of health services by enabling service users to take the lead in facilitating multi-stakeholder planning and problem solving. The Impact team produced a tool based around Ulrich's critical heuristics and have used this in several successful consultations in the NHS. The Trailblazer project used an idealized planning approach in a novel way to produce a distance method of consultation aimed at enabling stakeholders to negotiate commitments to action. Longer-term evaluation of these approaches is planned.

Suggested Citation

  • M Walsh & T Hostick, 2005. "Improving health care through community OR," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 56(2), pages 193-201, February.
    • Handle: RePEc:pal:jorsoc:v:56:y:2005:i:2:d:10.1057_palgrave.jors.2601896
    DOI: 10.1057/palgrave.jors.2601896
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    References listed on IDEAS

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    1. Russell L. Ackoff, 1970. "A Black Ghetto's Research on a University," Operations Research, INFORMS, vol. 18(5), pages 761-771, October.
    2. A Taket, 2002. "Facilitation: some contributions to theorising the practice of operational research," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 53(2), pages 126-136, February.
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    Cited by:

    1. G A Hindle & L A Franco, 2009. "Combining problem structuring methods to conduct applied research: a mixed methods approach to studying fitness-to-drive in the UK," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 60(12), pages 1637-1648, December.
    2. Franco, L. Alberto & Montibeller, Gilberto, 2010. "Facilitated modelling in operational research," European Journal of Operational Research, Elsevier, vol. 205(3), pages 489-500, September.
    3. R J Ormerod, 2008. "The history and ideas of Marxism: the relevance for OR," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 59(12), pages 1573-1590, December.
    4. White, Leroy, 2016. "Behavioural operational research: Towards a framework for understanding behaviour in OR interventions," European Journal of Operational Research, Elsevier, vol. 249(3), pages 827-841.
    5. Midgley, Gerald & Johnson, Michael P. & Chichirau, George, 2018. "What is Community Operational Research?," European Journal of Operational Research, Elsevier, vol. 268(3), pages 771-783.
    6. Ufua, Daniel E. & Papadopoulos, Thanos & Midgley, Gerald, 2018. "Systemic Lean Intervention: Enhancing Lean with Community Operational Research," European Journal of Operational Research, Elsevier, vol. 268(3), pages 1134-1148.

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