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Operations in Financial Services: Processes, Technologies, and Risks

Author

Listed:
  • Pinedo, Michael
  • Xu, Yuqian

Abstract

This monograph is an attempt to establish a framework for Operations in Financial Services as a research area from an Operations Management perspective. Operations in Financial Services has not developed itself yet as a well-defined research area within the Operations Management community. It has been touched upon by researchers from various different disciplines, including Operations Management, Statistics, Information Technology, Finance, and Marketing. However, each discipline has a different perspective on what the important issues are and the various disciplines are often 0200000048at odds with one another. This monograph has been written from an Operations Management perspective.

Suggested Citation

  • Pinedo, Michael & Xu, Yuqian, 2017. "Operations in Financial Services: Processes, Technologies, and Risks," Foundations and Trends(R) in Technology, Information and Operations Management, now publishers, vol. 11(3), pages 223-342, December.
    • Handle: RePEc:now:fnttom:0200000048
    DOI: 10.1561/0200000048
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    Citations

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    Cited by:

    1. Ka Chung Ng & Ping Fan Ke & Mike K. P. So & Kar Yan Tam, 2023. "Augmenting fake content detection in online platforms: A domain adaptive transfer learning via adversarial training approach," Production and Operations Management, Production and Operations Management Society, vol. 32(7), pages 2101-2122, July.
    2. Uddin, Md Hamid & Mollah, Sabur & Islam, Nazrul & Ali, Md Hakim, 2023. "Does digital transformation matter for operational risk exposure?," Technological Forecasting and Social Change, Elsevier, vol. 197(C).

    More about this item

    Keywords

    Service operations; Financial services; Financial product design; Process delivery;
    All these keywords.

    JEL classification:

    • G20 - Financial Economics - - Financial Institutions and Services - - - General
    • G32 - Financial Economics - - Corporate Finance and Governance - - - Financing Policy; Financial Risk and Risk Management; Capital and Ownership Structure; Value of Firms; Goodwill
    • M11 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Production Management

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