IDEAS home Printed from https://ideas.repec.org/a/mth/ber888/v16y2026i1p84-102.html

The Relationship between Perceived Organizational Support and Organizational Citizenship Behavior: The Role of Affective Commitment

Author

Listed:
  • Yi-Ting Yang
  • Helen Sui-Hong Tan
  • Feng Tian

Abstract

In light of the rapid changes made in the global economic environment in recent years, organizational citizenship behaviour (OCB) has become a significant focus of organizational behaviour research. This study aimed to explore the impact of perceived organizational support (POS) on OCB among private enterprise employees in Guangzhou, China, and to assess the mediating role of affective commitment (AC). Using quantitative approach, data were collected through a self-administered questionnaire, developed based on established measures and relevant literature, from a sample of 398 employees. Data were analyzed using SPSS version 27, incorporating descriptive statistics, reliability analysis, correlation analysis, and regression-based mediation testing. The results indicate that POS has a significant positive influence on OCB, and AC also positively impacts OCB. Furthermore, AC partially mediates the relationship between POS and OCB. These findings underscore the critical role of POS and AC in fostering OCB and provide empirical insights into the mechanisms underlying this relationship in the context of high-tech private enterprises in Guangzhou, China. The study offers a robust contribution to the literature on organizational behavior, particularly in the rapidly evolving private enterprise sector.

Suggested Citation

  • Yi-Ting Yang & Helen Sui-Hong Tan & Feng Tian, 2026. "The Relationship between Perceived Organizational Support and Organizational Citizenship Behavior: The Role of Affective Commitment," Business and Economic Research, Macrothink Institute, vol. 16(1), pages 84-102, December.
    • Handle: RePEc:mth:ber888:v:16:y:2026:i:1:p:84-102
    as

    Download full text from publisher

    File URL: https://www.macrothink.org/journal/index.php/ber/article/download/22481/18053
    Download Restriction: no
    File URL: https://www.macrothink.org/journal/index.php/ber/article/view/22481
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Ayman Alshaabani & Farheen Naz & Róbert Magda & Ildikó Rudnák, 2021. "Impact of Perceived Organizational Support on OCB in the Time of COVID-19 Pandemic in Hungary: Employee Engagement and Affective Commitment as Mediators," Sustainability, MDPI, vol. 13(14), pages 1-21, July.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Shapan Chandra Majumder & Md. Hasanur Rahman & Nisat Akter Suci & Luckya Kabir, 2025. "Post Covid-19 economic and social impact on international migrant workers employment vulnerability: empirical evidence from Chittagong division, Bangladesh," Journal of Computational Social Science, Springer, vol. 8(1), pages 1-27, February.
    2. Dolores Mensah Hervie & Ernest Amoako-Atta & Md Billal Hossain & Csaba Bálint Illés & Anna Dunay, 2022. "Impact of COVID-19 Pandemic on Hotel Employees in the Greater Accra Region of Ghana," Sustainability, MDPI, vol. 14(5), pages 1-18, February.
    3. Helena Bulińska-Stangrecka & Anna Bagieńska, 2021. "Culture-Based Green Workplace Practices as a Means of Conserving Energy and Other Natural Resources in the Manufacturing Sector," Energies, MDPI, vol. 14(19), pages 1-21, October.
    4. Yusuf Yılmaz & Engin Üngüren & Ömer Akgün Tekin & Yaşar Yiğit Kaçmaz, 2022. "Living with Infection Risk and Job Insecurity during COVID-19: The Relationship of Organizational Support, Organizational Commitment, and Turnover Intention," IJERPH, MDPI, vol. 19(14), pages 1-24, July.
    5. Mavis Sirri Ngwa & Pelin Bayram, 2026. "Does perceived organizational support lead to organizational citizenship behavior and turnover intention in hotel industry? The indirect roles of work–life satisfaction and employee resilience," Humanities and Social Sciences Communications, Palgrave Macmillan, vol. 13(1), pages 1-12, December.
    6. Ahmad Rizki Sridadi & Andika Setia Pratama & Anis Eliyana & Desynta Rahmawati Gunawan & Zaleha Yazid, 2024. "Fostering Organizational Citizenship Behavior: The Role of Proactive Personality, Job Satisfaction, and Affective Commitment," SAGE Open, , vol. 14(3), pages 21582440241, August.

    More about this item

    JEL classification:

    • R00 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General - - - General
    • Z0 - Other Special Topics - - General

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:mth:ber888:v:16:y:2026:i:1:p:84-102. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Technical Support Office The email address of this maintainer does not seem to be valid anymore. Please ask Technical Support Office to update the entry or send us the correct address (email available below). General contact details of provider: http://www.macrothink.org/journal/index.php/ber .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.