IDEAS home Printed from https://ideas.repec.org/a/mgt/youmgt/v11y2013i3p283-299.html
   My bibliography  Save this article

Forecasting Employees’ Success at Work in Banking: Could Psychological Testing Be Used as the Crystal Ball?

Author

Listed:
  • Mirjana Pejic Bach

    (University of Zagreb, Croatia)

  • Natalija Simic

    (Siemens, Croatia)

  • Marjana Merkac

    (Faculty of Business and Commercial Sciences, Slovenia)

Abstract

Human resources have nowadays been recognized as one of the most important key competitive advantages of organizations. Human resources management deals with the recruitment, selection and training of the best candidates for a particular job position. Although training has significant influence on the performance of employees, recruitment and selection still remain the crucial steps. The goal of the paper is to explore if special characteristics of candidates for employment in the banking industry could be used for predicting their future success at work. Real-life data from a Croatian bank’s employee database are used for analysis, with the total sample of 1659 candidates tested for the purpose of employment. Results of the multiple regression analysis indicate that the following characteristics are important at forecasting an employee’s success at work in the banking sector: cognitive ability, reasoning, dominance, social boldness, sensitivity, openness to change, warmth, and emotional stability. Therefore, as the best practice for recruitment, the use of the Profile of a Quality Candidate in Banking is proposed.

Suggested Citation

  • Mirjana Pejic Bach & Natalija Simic & Marjana Merkac, 2013. "Forecasting Employees’ Success at Work in Banking: Could Psychological Testing Be Used as the Crystal Ball?," Managing Global Transitions, University of Primorska, Faculty of Management Koper, vol. 11(3 (Fall)), pages 283-299.
    • Handle: RePEc:mgt:youmgt:v:11:y:2013:i:3:p:283-299
    as

    Download full text from publisher

    File URL: http://www.fm-kp.si/zalozba/ISSN/1581-6311/11_283-299.pdf
    Download Restriction: no
    ---><---

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Ivan Miloloza, 2018. "Analysis of the Leadership Style in Relation to the Characteristics of Croatian Enterprises," Interdisciplinary Description of Complex Systems - scientific journal, Croatian Interdisciplinary Society Provider Homepage: http://indecs.eu, vol. 16(2), pages 249-264.
    2. Miloloža Ivan, 2018. "Impact of Leadership Style to Financial Performance of Enterprises," Business Systems Research, Sciendo, vol. 9(1), pages 93-106, March.

    More about this item

    Keywords

    recruitment; psychology testing; data mining; cognitive ability tests; personality traits tests;
    All these keywords.

    JEL classification:

    • M51 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics - - - Firm Employment Decisions; Promotions
    • M54 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics - - - Labor Management
    • C81 - Mathematical and Quantitative Methods - - Data Collection and Data Estimation Methodology; Computer Programs - - - Methodology for Collecting, Estimating, and Organizing Microeconomic Data; Data Access

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:mgt:youmgt:v:11:y:2013:i:3:p:283-299. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Alen Jezovnik (email available below). General contact details of provider: https://edirc.repec.org/data/fmkupsi.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.