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How Emotional Intelligence Promotes Leadership and Management Practices

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  • Christopher K. Gransberry

    (College of Southern Maryland)

Abstract

This study sought to determine the relationship between leadership and managerial practices from over 615,395 respondents at 83 U.S. Federal agencies. The theoretical framework was informed by Goleman’s theory, the Bar-On model theory, and identified a research gap that could be addressed through emotional intelligence (EI) by calculating the standard deviation of positive responses between 2015 and 2019. The research established the mean for the respondent’s views on leadership and managerial practices was 51.53. The standard deviation for the respondents was 11.78. Thus, revealing an increase in positive responses among employees and identified that EI improves leadership and managerial practices.

Suggested Citation

  • Christopher K. Gransberry, 2022. "How Emotional Intelligence Promotes Leadership and Management Practices," Public Organization Review, Springer, vol. 22(4), pages 935-948, December.
    • Handle: RePEc:kap:porgrv:v:22:y:2022:i:4:d:10.1007_s11115-021-00550-4
    DOI: 10.1007/s11115-021-00550-4
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    References listed on IDEAS

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    1. Mohammed Issah, 2018. "Change Leadership: The Role of Emotional Intelligence," SAGE Open, , vol. 8(3), pages 21582440188, September.
    2. Armenia Androniceanu, 2017. "The Three-Dimensional Approach of Total Quality Management, an Essential Strategic Option for Business Excellence," The AMFITEATRU ECONOMIC journal, Academy of Economic Studies - Bucharest, Romania, vol. 19(44), pages 1-61, February.
    3. Bashaer Almatrooshi & Sanjay Kumar Singh & Sherine Farouk, 2016. "Determinants of organizational performance: a proposed framework," International Journal of Productivity and Performance Management, Emerald Group Publishing Limited, vol. 65(6), pages 844-859, July.
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