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People Skills: Effective Communication—A Critical Skill for MS/OR Professionals

Author

Listed:
  • Robert E. Levasseur

    (Fox Consulting Group, 158 Hesperus Avenue #2R, Magnolia, Massachusetts 01930)

Abstract

Author examines those interpersonal communication skills that are necessary for effective interaction with others. They consist of having the proper attitude, learning to ask the right questions, listening actively, communicating directly, and giving feedback appropriately.

Suggested Citation

  • Robert E. Levasseur, 1991. "People Skills: Effective Communication—A Critical Skill for MS/OR Professionals," Interfaces, INFORMS, vol. 21(2), pages 22-24, April.
    • Handle: RePEc:inm:orinte:v:21:y:1991:i:2:p:22-24
    DOI: 10.1287/inte.21.2.22
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    Citations

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    Cited by:

    1. Melissa R. Bowers & Jeffrey D. Camm & Goutam Chakraborty, 2018. "The Evolution of Analytics and Implications for Industry and Academic Programs," Interfaces, INFORMS, vol. 48(6), pages 487-499, November.
    2. Robert E. Levasseur, 2013. "People Skills: Developing Soft Skills—A Change Management Perspective," Interfaces, INFORMS, vol. 43(6), pages 566-571, December.
    3. Jeffrey D. Camm & Michael J. Fry & Jeffrey Shaffer, 2017. "A Practitioner’s Guide to Best Practices in Data Visualization," Interfaces, INFORMS, vol. 47(6), pages 473-488, December.

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