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Exploring the Impact of Demographic Factors on E-Government Services Adoption

Author

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  • Isaac Kofi Mensah

    (School of Management, Harbin Institute of Technology, Harbin, China)

  • Jianing Mi

    (School of Management, Harbin Institute of Technology, Harbin, China)

Abstract

The purpose of this article is to investigate the impact of demographic factors on the adoption of e-government services. Specifically, this article sought to examine the extent to which demographic factors such as age, gender and education would influence the willingness to adopt and use e-government services. The data capture and analysis was done with SPSS. The results indicate that age as a demographic factor was significant in determining the willingness of citizens to use e-government services. The results, however, showed that gender and education as demographic factors were not positively significant in predicting the willingness to use e-government services. The implications of these findings on the adoption and implementation of e-government are further discussed.

Suggested Citation

  • Isaac Kofi Mensah & Jianing Mi, 2018. "Exploring the Impact of Demographic Factors on E-Government Services Adoption," Information Resources Management Journal (IRMJ), IGI Global, vol. 31(3), pages 1-16, July.
    • Handle: RePEc:igg:rmj000:v:31:y:2018:i:3:p:1-16
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    File URL: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/IRMJ.2018070101
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    Cited by:

    1. Oana-Ramona LOBONT & Alexandra-Madalina TARAN & Florin COSTEA, 2020. "E-Government Research Still Matter? A Bibliometric Analysis," Economics and Applied Informatics, "Dunarea de Jos" University of Galati, Faculty of Economics and Business Administration, issue 2, pages 58-63.
    2. Mosleh Zeebaree & Mary Agoyi & Musbah Aqel, 2022. "Sustainable Adoption of E-Government from the UTAUT Perspective," Sustainability, MDPI, vol. 14(9), pages 1-24, April.

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