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Cash on Delivery (COD) as an Alternative Payment Method for E-Commerce Transactions: Analysis and Implications

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  • Mohanad Halaweh

    (College of Business Administration, Al Falah University, Dubai, UAE)

Abstract

Since the emergence of the World Wide Web, various payment methods for e-commerce transactions have evolved rapidly over time, including credit cards, debit cards, smart cards, e-cash, e-checks, and e-wallets. In recent years, however, the use of cash-on-delivery (COD) has increased. This differs from all other methods of payment in terms of processing, time and place of payment, and parties involved, as well as security and privacy assurance. The aim of this article was to compare COD to other e-payment methods and to consider the implications of COD for both customers and e-vendors. The article also discusses implications for e-commerce practice and highlights areas for future research.

Suggested Citation

  • Mohanad Halaweh, 2018. "Cash on Delivery (COD) as an Alternative Payment Method for E-Commerce Transactions: Analysis and Implications," International Journal of Sociotechnology and Knowledge Development (IJSKD), IGI Global, vol. 10(4), pages 1-12, October.
    • Handle: RePEc:igg:jskd00:v:10:y:2018:i:4:p:1-12
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    Cited by:

    1. Al-Adwan, Ahmad Samed & Al-Debei, Mutaz M. & Dwivedi, Yogesh K., 2022. "E-commerce in high uncertainty avoidance cultures: The driving forces of repurchase and word-of-mouth intentions," Technology in Society, Elsevier, vol. 71(C).
    2. Safia Anjum & Junwu Chai, 2020. "Drivers of Cash-on-Delivery Method of Payment in E-Commerce Shopping: Evidence From Pakistan," SAGE Open, , vol. 10(3), pages 21582440209, July.
    3. Tang, Yuk Ming & Chau, Ka Yin & Xu, Duo & Liu, Xiaoyun, 2021. "Consumer perceptions to support IoT based smart parcel locker logistics in China," Journal of Retailing and Consumer Services, Elsevier, vol. 62(C).
    4. Jing Zhang & Na Xu & Shizhen Bai, 2021. "The optimal pricing decisions for e-tailers with different payment schemes," Electronic Commerce Research, Springer, vol. 21(4), pages 955-982, December.

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