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Predicting Users' Continuance Intention Toward E-payment System: An Extension of the Technology Acceptance Model

Author

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  • Adeyinka Tella

    (Department of Library and Information Science, Faculty of Communication and Information Sciences, University of Ilorin, Ilorin, Nigeria)

  • Gbola Olasina

    (Department of Library and Information Science, Faculty of Communication and Information Sciences, University of Ilorin, Ilorin, Nigeria)

Abstract

This paper synthesized the technology acceptance model (TAM), to explain and predict the users' intentions to continue using e-payment system. The hypothesized model was validated empirically using a sample data collected from a modified e-payment questionnaire. A simple random sample technique was used to select 250 academic and non academic staff at the University of Ilorin, Nigeria. The results reveal correlation among perceived usefulness and attitude to use, perceived ease of use and perceived usefulness, perceived ease of use and attitude; perceived enjoyment and continuance intention to use, speed and actual use. Furthermore, attitude, satisfaction and actual use were all associated with continuance intention. Moreover, all the nine e-payment predictive factors together made 65% of e-payment continuance intention, and similarly; perceived usefulness, perceived ease of use, enjoyment, speed; perceived benefits, user satisfaction, actual use and attitude are good predictors of e-payment continuance intention.

Suggested Citation

  • Adeyinka Tella & Gbola Olasina, 2014. "Predicting Users' Continuance Intention Toward E-payment System: An Extension of the Technology Acceptance Model," International Journal of Information Systems and Social Change (IJISSC), IGI Global, vol. 5(1), pages 47-67, January.
    • Handle: RePEc:igg:jissc0:v:5:y:2014:i:1:p:47-67
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    Cited by:

    1. Wu-Yuin Hwang & Uun Hariyanti, 2020. "Investigation of Students’ and Parents’ Perceptions of Authentic Contextual Learning at Home and Their Mutual Influence on Technological and Pedagogical Aspects of Learning under COVID-19," Sustainability, MDPI, vol. 12(23), pages 1-19, December.
    2. Usep Suhud & Mamoon Allan & Dian Puspita Sari & Bayu Bagas Hapsoro & Dorojatun Prihandono, 2021. "Customers’ Continuance Intention in Using a Mobile Navigation App in the Tourism Context: What Factors Will Lead?," Academica Turistica - Tourism and Innovation Journal, University of Primorska Press, vol. 14(2), pages 137-148.
    3. Tinashe Madzinga & Vusumuzi Sibanda & Shakerod Munuhwa, 2020. "E-Procurement as a Strategic Sourcing Tool in the Beverage Industry in Zimbabwe," Business and Management Studies, Redfame publishing, vol. 6(2), pages 4049-4049, December.

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