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Information Technology Interventions for Growth and Competitiveness in Micro-Enterprises

Author

Listed:
  • Sajda Qureshil

    (University of Nebraska at Omaha, USA)

  • Mehruz Kamal

    (University of Nebraska at Omaha, USA)

  • Peter Wolcott

    (University of Nebraska at Omaha, USA)

Abstract

The use of Information and Communication Technologies (ICTs) by Small and Medium Sized Enterprises (SMEs) have the potential to enable these businesses to grow through access to new markets and administrative efficiencies. However, the growth of the smallest of these SMEs which are micro-enterprises is hindered by their inability to adopt ICTs. This article investigates how micro-enterprises can adopt ICTs to grow and achieve competitiveness. It investigates a set of seven micro-enterprises through an interpretive field study in which action research was used to diagnose and treat the micro-enterprises. This was done using interventions through a process called “Information Technology (IT) Therapy”. This process involved providing individualized IT solutions to pressing problems and opportunities. The increase in competitiveness of these micro-enterprises was assessed using the Focus Dominance Model and their growth through a modified model of micro-enterprise growth. This research contributes to assisting micro-enterprises achieve sustained growth and competitive advantage.

Suggested Citation

  • Sajda Qureshil & Mehruz Kamal & Peter Wolcott, 2009. "Information Technology Interventions for Growth and Competitiveness in Micro-Enterprises," International Journal of Enterprise Information Systems (IJEIS), IGI Global, vol. 5(2), pages 71-95, April.
    • Handle: RePEc:igg:jeis00:v:5:y:2009:i:2:p:71-95
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    Cited by:

    1. Mariana Sedliačiková & Maria Moresová & Josef Drábek & Václav Kupčák, 2021. "The Significance of Controlling in Enterprises in Emerging Economies," Central European Business Review, Prague University of Economics and Business, vol. 2021(5), pages 99-113.
    2. Carlos Fernandez-Jardon & Xavier Martinez-Cobas & Fabian Martinez-Ortiz, 2020. "Technology and Culture in Subsistence Small Businesses," Sustainability, MDPI, vol. 12(22), pages 1-13, November.
    3. Gonzalo Maldonado-Guzmán & Sandra Yesenia Pinzón-Castro & Rubén Michael Rodríguez-González, 2020. "The Impact of Information and Communication Technology in Mexican SMEs Growth," Advances in Management and Applied Economics, SCIENPRESS Ltd, vol. 10(2), pages 1-5.
    4. Guych Nuryyev & Yu-Ping Wang & Jennet Achyldurdyyeva & Bih-Shiaw Jaw & Yi-Shien Yeh & Hsien-Tang Lin & Li-Fan Wu, 2020. "Blockchain Technology Adoption Behavior and Sustainability of the Business in Tourism and Hospitality SMEs: An Empirical Study," Sustainability, MDPI, vol. 12(3), pages 1-21, February.
    5. Glavas, Charmaine & Mathews, Shane, 2014. "How international entrepreneurship characteristics influence Internet capabilities for the international business processes of the firm," International Business Review, Elsevier, vol. 23(1), pages 228-245.
    6. Hassan Faouzi, 2014. "Les NTIC et les stratégies de positionnement des entreprises : le cas des hébergeurs touristiques, Agadir, Maroc," Post-Print hal-02902469, HAL.
    7. Rodrigo Fernandes Malaquias & Fernanda Francielle de Oliveira Malaquias & Yujong Hwang, 2017. "The role of information and communication technology for development in Brazil," Information Technology for Development, Taylor & Francis Journals, vol. 23(1), pages 179-193, January.

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