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Information Technology Interventions for Growth and Competitiveness in Micro-Enterprises

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  • Sajda Qureshil

    (University of Nebraska, Omaha, USA)

  • Mehruz Kamal

    (University of Nebraska, Omaha, USA)

  • Peter Wolcott

    (University of Nebraska, Omaha, USA)

Abstract

The use of Information and Communication Technologies (ICTs) by Small and Medium Sized Enterprises (SMEs) have the potential to enable these businesses to grow through access to new markets and administrative efficiencies. However, the growth of the smallest of these SMEs which are micro-enterprises is hindered by their inability to adopt ICTs. This paper investigates how micro-enterprises can adopt ICTs to grow and achieve competitiveness. It investigates a set of seven micro-enterprises through an interpretive field study in which action research was used to diagnose and treat the micro-enterprises. This was done using interventions through a process called “Information Technology (IT) Therapy†. This process involved providing individualized IT solutions to pressing problems and opportunities. The increase in competitiveness of these micro-enterprises was assessed using the Focus Dominance Model and their growth through a modified model of micro-enterprise growth. This research contributes to assisting micro-enterprises achieve sustained growth and competitive advantage.

Suggested Citation

  • Sajda Qureshil & Mehruz Kamal & Peter Wolcott, 2009. "Information Technology Interventions for Growth and Competitiveness in Micro-Enterprises," International Journal of E-Business Research (IJEBR), IGI Global, vol. 5(1), pages 117-140, January.
  • Handle: RePEc:igg:jebr00:v:5:y:2009:i:1:p:117-140
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    Cited by:

    1. Glavas, Charmaine & Mathews, Shane, 2014. "How international entrepreneurship characteristics influence Internet capabilities for the international business processes of the firm," International Business Review, Elsevier, vol. 23(1), pages 228-245.

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