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The impact of process maturity and uncertainty on supply chain performance: an empirical study

Author

Listed:
  • Archie Lockamy III
  • Paul Childerhouse
  • Stephen M. Disney
  • Denis R. Towill
  • Kevin McCormack

Abstract

The concept of process maturity suggests that a process has a lifecycle that is assessed by the extent to which it is defined, managed, measured, and controlled. Organisational policies, standards, and structures are institutionalised as organisations increase their process maturity, leading to higher levels of process capability. This concept has been applied to supply chains by researchers through the development of a supply chain maturity model for enhanced supply chain performance. In addition, recent studies have shown that improved supply chain performance can also be achieved by reducing supply chain uncertainty. This paper provides an empirical examination of the relationship between process maturity and uncertainty, along with their impact on supply chain performance. Based on this examination, the paper also provides a framework for supply chain improvement.

Suggested Citation

  • Archie Lockamy III & Paul Childerhouse & Stephen M. Disney & Denis R. Towill & Kevin McCormack, 2008. "The impact of process maturity and uncertainty on supply chain performance: an empirical study," International Journal of Manufacturing Technology and Management, Inderscience Enterprises Ltd, vol. 15(1), pages 12-27.
    • Handle: RePEc:ids:ijmtma:v:15:y:2008:i:1:p:12-27
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    Cited by:

    1. Yang, Yefei & Yee, Rachel W.Y., 2022. "The effect of process digitalization initiative on firm performance: A dynamic capability development perspective," International Journal of Production Economics, Elsevier, vol. 254(C).
    2. Jonsson, Patrik & Kjellsdotter Ivert, Linea, 2015. "Improving performance with sophisticated master production scheduling," International Journal of Production Economics, Elsevier, vol. 168(C), pages 118-130.
    3. Reefke, Hendrik & Sundaram, David, 2017. "Key themes and research opportunities in sustainable supply chain management – identification and evaluation," Omega, Elsevier, vol. 66(PB), pages 195-211.

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