IDEAS home Printed from
   My bibliography  Save this article

Investigating the effect of organisational culture on knowledge management and performance: an empirical study in knowledge-based companies using the balanced scorecard


  • Peter Forte
  • Farnaz Afshar Hoojaghan
  • Javad Khazaei Pool


The purpose of this study is to discover the relationships between organisational culture, knowledge management and performance variables using structural equation modelling (SEM). The research is applied and uses a descriptive survey method. The statistical population consists of the managers and staff of firms residing in Fars Science and Technology Park in the winter of 2015. Data analysis was done using SPSS and SmartPLS software. Research data were analysed using the partial least square method, one of the methods of SEM. Results show that organisational culture affects knowledge management and performance, and also that knowledge management in turn affects the performance of knowledge-based companies. The findings lead to a better understanding of marketing mechanisms, which is an acceptable base for organisational performance.

Suggested Citation

  • Peter Forte & Farnaz Afshar Hoojaghan & Javad Khazaei Pool, 2016. "Investigating the effect of organisational culture on knowledge management and performance: an empirical study in knowledge-based companies using the balanced scorecard," International Journal of Management and Decision Making, Inderscience Enterprises Ltd, vol. 15(2), pages 167-183.
  • Handle: RePEc:ids:ijmdma:v:15:y:2016:i:2:p:167-183

    Download full text from publisher

    File URL:
    Download Restriction: Access to full text is restricted to subscribers.

    As the access to this document is restricted, you may want to search for a different version of it.


    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.

    Cited by:

    1. Visvanathan NAICKER & Suzaan LE ROUX & Juan BRUWER & Juan-Pierré BRUWER, 2017. "Knowledge Sharing as a Value-Adding Initiative for South African SMME Sustainability: A Literature Review," Expert Journal of Business and Management, Sprint Investify, vol. 5(2), pages 51-60.
    2. Liu, Gang & Tsui, Eric & Kianto, Aino, 2021. "Knowledge-friendly organisational culture and performance: A meta-analysis," Journal of Business Research, Elsevier, vol. 134(C), pages 738-753.


    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ids:ijmdma:v:15:y:2016:i:2:p:167-183. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sarah Parker (email available below). General contact details of provider: .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.