IDEAS home Printed from https://ideas.repec.org/a/ibn/ijbmjn/v12y2017i10p185.html
   My bibliography  Save this article

Health Service Quality and Its Impact on Strategic Success: A Field Study on the Private Hospitals of Jordan

Author

Listed:
  • Abdullah Al-khrabsheh
  • Omar Rabeea Mahdi
  • Ahmed Muttar

Abstract

The study aimed at identifying the dimensions of the quality of health service and its impact on strategic success. In order to achieve the objectives of the study, the analytical descriptive method was used. The population of the study represented all private Jordanian hospitals. Due to the difficulty of reaching the whole study population, the researcher took a random sample. The number of questionnaires distributed was (220) questionnaires, of which (200) were returned. The study also concluded that the importance of quality of service in private hospitals was medium. The study recommended that the importance of quality of service should be enhanced as a part of the strategic vision when constructing the strategy in private hospitals as it received the weakest degree and the same applies to the importance of strategic success and achievement of hospital goals.

Suggested Citation

  • Abdullah Al-khrabsheh & Omar Rabeea Mahdi & Ahmed Muttar, 2017. "Health Service Quality and Its Impact on Strategic Success: A Field Study on the Private Hospitals of Jordan," International Journal of Business and Management, Canadian Center of Science and Education, vol. 12(10), pages 185-185, September.
    • Handle: RePEc:ibn:ijbmjn:v:12:y:2017:i:10:p:185
    as

    Download full text from publisher

    File URL: http://www.ccsenet.org/journal/index.php/ijbm/article/download/69353/38514
    Download Restriction: no
    File URL: http://www.ccsenet.org/journal/index.php/ijbm/article/view/69353
    Download Restriction: no
    ---><---

    More about this item

    JEL classification:

    • R00 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General - - - General
    • Z0 - Other Special Topics - - General

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ibn:ijbmjn:v:12:y:2017:i:10:p:185. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Canadian Center of Science and Education (email available below). General contact details of provider: https://edirc.repec.org/data/cepflch.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.