Optimizing Medical Enterprise’s Operations Management considering Corporate Social Responsibility under Industry 5.0

Corporate social responsibility (CSR) is the concrete practice of sustainable development at the enterprise level, emphasizing the human value in the production process. The proposal of Industry 5.0 begins to take the coordinated development between human and various production factors as one of the key points of corporate sustainable management. Therefore, this paper studies the optimization of medical enterprise’s operations management considering enterprise CSR under Industry 5.0. A mixed-integer programming (MIP) model is developed to maximize the CSR with the consideration of the impact of precision medical technologies such as surgical robots (SRs) and 3D bone printing on employee social welfare, corporate profits, social environment, and customer surplus value. An improved variable neighborhood tabu search (IVNTS) algorithm which combines the variable neighborhood tabu search (VNTS) algorithm and simulated annealing (SA) algorithm is designed to solve the model, and numerical experiments are analyzed to verify the effectiveness of the proposed IVNTS. The research aids medical enterprise to make reasonable operations management decisions, while providing a reference for the government to draft and implement related policies, thereby achieving sustainable social development.