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Quality of Higher Education through the Pursuit of Satisfaction with a Focus on Sustainability

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  • María del Carmen Olmos-Gómez

    (Department of Research Methods and Diagnosis in Education, Faculty of Education and Sport Science, University of Granada, 52005 Melilla, Spain)

  • Mónica Luque Suárez

    (Department of Sociology, Faculty of Education and Sport Science, University of Granada, 52005 Melilla, Spain)

  • Concetta Ferrara

    (Department of Research Methods and Diagnosis in Education, Faculty of Education and Sport Science, University of Granada, 52005 Melilla, Spain
    Associazione Culturale Italiana Per La Formazione, A.C.I.F. University of Naples, Via Salvatore Gambardella, 19, 80145 Napoli NA, Italy)

  • Eva María Olmedo-Moreno

    (Department of Research Methods and Diagnosis in Education, Faculty of Education Science, University of Granada, 18071 Granada, Spain)

Abstract

The objective of this study is to analyse individual differences in quality of higher education through the pursuit of satisfaction with a focus on sustainability, whilst considering variables pertaining to groups (family, teachers and pupils) and satisfaction in a sample of 1091 Italians: 510 pupils (45.8%), 121 teachers (11.1%) and 469 relatives (42.9%). Once the quality parameters of the instrument (quality of higher education through the pursuit of satisfaction with a focus on the sustainability (QHES) questionnaire) were determined, reliability was confirmed through confirmatory factor analysis using structural equation modelling methodology, and data collection was initiated. Results from the multi-level study (ANOVA) showed significant differences between groups. From this, it can be concluded from the study that the role performed by a quality education oriented towards sustainability equally includes teachers, students and relatives. This role focuses on the battle to incorporate effective participatory methods into the teaching process, motivating members of the educational community and social future in the search for knowledge, skills, attitudes and necessary values. This will forge a sustainable future given that it does not only depend on the characteristics and experiences of individuals but also their training, both within the centre and their families. This factor is of vital importance, as demonstrated and concluded in the present study.

Suggested Citation

  • María del Carmen Olmos-Gómez & Mónica Luque Suárez & Concetta Ferrara & Eva María Olmedo-Moreno, 2020. "Quality of Higher Education through the Pursuit of Satisfaction with a Focus on Sustainability," Sustainability, MDPI, vol. 12(6), pages 1-20, March.
    • Handle: RePEc:gam:jsusta:v:12:y:2020:i:6:p:2366-:d:333898
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    References listed on IDEAS

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    1. Bankole Osita Awuzie & Amal Abuzeinab, 2019. "Modelling Organisational Factors Influencing Sustainable Development Implementation Performance in Higher Education Institutions: An Interpretative Structural Modelling (ISM) Approach," Sustainability, MDPI, vol. 11(16), pages 1-18, August.
    2. Mª del Carmen Olmos-Gómez & Ligia Isabel Estrada-Vidal & Francisca Ruiz-Garzón & Rafael López-Cordero & Laila Mohamed-Mohand, 2019. "Making Future Teachers More Aware of Issues Related to Sustainability: An Assessment of Best Practices," Sustainability, MDPI, vol. 11(24), pages 1-21, December.
    3. Sergio W. Carvalho & Márcio de Oliveira Mota, 2010. "The role of trust in creating value and student loyalty in relational exchanges between higher education institutions and their students," Journal of Marketing for Higher Education, Taylor & Francis Journals, vol. 20(1), pages 145-165, June.
    4. Jasmin Godemann & Jan Bebbington & Christian Herzig & Jeremy Moon, 2014. "Higher education and sustainable development," Accounting, Auditing & Accountability Journal, Emerald Group Publishing Limited, vol. 27(2), pages 218-233, February.
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    1. Fátima Leal & Bruno Veloso & Carla Santos Pereira & Fernando Moreira & Natércia Durão & Natacha Jesus Silva, 2022. "Interpretable Success Prediction in Higher Education Institutions Using Pedagogical Surveys," Sustainability, MDPI, vol. 14(20), pages 1-18, October.
    2. María del Carmen Olmos-Gómez & Mónica Luque-Suárez & Diego Becerril-Ruiz & Jesús Manuel Cuevas-Rincón, 2021. "Gender and Socioeconomic Status as Factors of Individual Differences in Pre-University Students’ Decision-Making for Careers, with a Focus on Family Influence and Psychosocial Factors," IJERPH, MDPI, vol. 18(3), pages 1-12, February.
    3. María del Carmen Olmos-Gómez, 2020. "Sex and Careers of University Students in Educational Practices as Factors of Individual Differences in Learning Environment and Psychological Factors during COVID-19," IJERPH, MDPI, vol. 17(14), pages 1-19, July.
    4. Rafael Ninno Muniz & Stéfano Frizzo Stefenon & William Gouvêa Buratto & Ademir Nied & Luiz Henrique Meyer & Erlon Cristian Finardi & Ricardo Marino Kühl & José Alberto Silva de Sá & Brigida Ramati Per, 2020. "Tools for Measuring Energy Sustainability: A Comparative Review," Energies, MDPI, vol. 13(9), pages 1-27, May.
    5. María del Carmen Olmos-Gómez & Mónica Luque-Suárez & Concetta Ferrara & Jesús Manuel Cuevas-Rincón, 2020. "Analysis of Psychometric Properties of the Quality and Satisfaction Questionnaire Focused on Sustainability in Higher Education," Sustainability, MDPI, vol. 12(19), pages 1-16, October.
    6. María del Carmen Olmos-Gómez & Mónica Luque-Suárez & Soraya Mohamed-Mohamed & Jesús Manuel Cuevas-Rincón, 2020. "Validation of the Smart City as a Sustainable Development Knowledge Tool: The Challenge of Using Technologies in Education during COVID-19," Sustainability, MDPI, vol. 12(20), pages 1-18, October.
    7. Katerina Tzafilkou & Liliana Mâță & Gabriela Livia Curpănaru & Ionuț Viorel Stoica & Lucian Nicolae Voinea & Constantin Șufaru, 2022. "A Comprehensive Instrument to Measure Teachers’ Attitude towards Quality Management in the Context of Online Education," IJERPH, MDPI, vol. 19(3), pages 1-16, January.
    8. Gracia González-Gijón & Nazaret Martínez-Heredia & Francisco Javier Jiménez Ríos & Andrés Soriano Díaz, 2021. "Analysis of Ecological Values in Future Education Professionals in Andalusia (Spain)," Sustainability, MDPI, vol. 13(14), pages 1-12, July.
    9. Ligia Isabel Estrada-Vidal & María del Carmen Olmos-Gómez & Rafael López-Cordero & Francisca Ruiz-Garzón, 2020. "The Differences across Future Teachers Regarding Attitudes on Social Responsibility for Sustainable Development," IJERPH, MDPI, vol. 17(15), pages 1-19, July.

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