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The Resilience of Tourism Recreation Companies in a Pandemic Context: The Case of Canyoning in the Azores

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  • Francisco Silva

    (Centre of Geographical Studies, Instituto de Geografia e Ordenamento do Território (IGOT), University of Lisbon, 1600-276 Lisbon, Portugal)

  • Tiago Lopes

    (Centre of Geographical Studies, Instituto de Geografia e Ordenamento do Território (IGOT), University of Lisbon, 1600-276 Lisbon, Portugal)

  • Mário Silva

    (Centre for Tourism Research Development and Innovation (CiTUR), Escola Superior de Hotelaria e Turismo do Estoril, 2769-510 Estoril, Portugal)

Abstract

The COVID-19 pandemic had an enormous impact on the tourism sector. Economies with a large weight of external tourism were especially affected, as was the case with the Azores region. This paper aims to analyse the level of this crisis and the resilience of tourism recreation companies specializing in canyoning in the Azores region, and whether these reactions led to more sustainable business models. The adopted methodology considered the analysis of recent statistical data on tourism and the available information on COVID-19 pandemic-related impacts. In parallel, questionnaires were applied to all tourism recreation companies in Portugal, and semi-structured interviews were conducted with all the canyoning providers in the Azores region. Results show that all companies survived the crisis, and some have made significant changes to their business models. Furthermore, some degree of success was observed in how services adapted to new demand characteristics, given the small size of most of these businesses and the specialization of their products.

Suggested Citation

  • Francisco Silva & Tiago Lopes & Mário Silva, 2022. "The Resilience of Tourism Recreation Companies in a Pandemic Context: The Case of Canyoning in the Azores," Social Sciences, MDPI, vol. 11(12), pages 1-11, November.
    • Handle: RePEc:gam:jscscx:v:11:y:2022:i:12:p:558-:d:987766
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    References listed on IDEAS

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    1. Hardiman, Nigel & Burgin, Shelley, 2011. "Canyoning adventure recreation in the Blue Mountains World Heritage Area (Australia): The canyoners and canyoning trends over the last decade," Tourism Management, Elsevier, vol. 32(6), pages 1324-1331.
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    Cited by:

    1. Carlos Monteiro & Mara Franco & Raquel Meneses & Rui Alexandre Castanho, 2023. "Customer Co-Creation on Revisiting Intentions: A Focus on the Tourism Sector," Sustainability, MDPI, vol. 15(21), pages 1-22, October.
    2. Áurea Sousa & Beatriz Macedo & Gualter Couto & Rui Alexandre Castanho, 2023. "Effects of COVID-19 on the Tourism Sector: Learning from the Azores Islands," Sustainability, MDPI, vol. 15(18), pages 1-16, September.
    3. Oumaima Lamhour & Larbi Safaa & Dalia Perkumienė, 2023. "What Does the Concept of Resilience in Tourism Mean in the Time of COVID-19? Results of a Bibliometric Analysis," Sustainability, MDPI, vol. 15(12), pages 1-23, June.

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