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Impact of the COVID-19 Pandemic on the Dental Preferences of Patients in the Private Sector

Author

Listed:
  • Klaudia Migas

    (Department of Management and Logistics in Healthcare, Medical University of Lodz, 90-419 Lodz, Poland)

  • Michał Marczak

    (Department of Management and Logistics in Healthcare, Medical University of Lodz, 90-419 Lodz, Poland)

  • Remigiusz Kozłowski

    (Center of Security Technologies in Logistics, Faculty of Management, University of Lodz, 90-237 Lodz, Poland)

  • Andrzej Kot

    (Department of Management and Logistics in Healthcare, Medical University of Lodz, 90-419 Lodz, Poland)

  • Anna Wysocka

    (Department of Internal Medicine in Nursing, Faculty of Health Sciences, Medical University of Lublin, 20-093 Lublin, Poland)

  • Aleksandra Sierocka

    (Department of Management and Logistics in Healthcare, Medical University of Lodz, 90-419 Lodz, Poland)

Abstract

Proper oral health care has an impact on the health of the entire body. The COVID-19 pandemic has affected the functioning of the healthcare sector, including dental services. The aim of this study was to analyse the behaviour of patients with regard to their use of dental services during the pandemic. The data were obtained from paper registration forms taken from five dental offices in the city of Cracow between March 2019 and February 2021. During the analysed periods, interest among first-time patients in dental services decreased to 37% (during the month when interest in dental services was at its lowest) compared to the year preceding the COVID-19 pandemic. The number of cancelled visits increased by between 15% and 50% compared to the pre-pandemic period. During the pandemic, appointments made by existing patients increased by up to 84% compared to 2019. The decision by patients to postpone dental treatment not only has adverse effects on their oral and body health, but in turn results in higher health care costs. Given the potential for another pandemic, further long-term research is required to develop and implement special protocols to make the public aware of the safety of health care.

Suggested Citation

  • Klaudia Migas & Michał Marczak & Remigiusz Kozłowski & Andrzej Kot & Anna Wysocka & Aleksandra Sierocka, 2022. "Impact of the COVID-19 Pandemic on the Dental Preferences of Patients in the Private Sector," IJERPH, MDPI, vol. 19(4), pages 1-13, February.
    • Handle: RePEc:gam:jijerp:v:19:y:2022:i:4:p:2183-:d:749910
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    References listed on IDEAS

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    1. Jan Schmidt & Eliska Waldova & Stepanka Balkova & Jakub Suchanek & Roman Smucler, 2021. "Impact of COVID-19 on Czech Dentistry: A Nationwide Cross-Sectional Preliminary Study among Dentists in the Czech Republic," IJERPH, MDPI, vol. 18(17), pages 1-14, August.
    2. Gianrico Spagnuolo & Danila De Vito & Sandro Rengo & Marco Tatullo, 2020. "COVID-19 Outbreak: An Overview on Dentistry," IJERPH, MDPI, vol. 17(6), pages 1-3, March.
    3. Maria Grazia Cagetti & Araxi Balian & Nicole Camoni & Guglielmo Campus, 2021. "Influence of the COVID-19 Pandemic on Dental Emergency Admissions in an Urgent Dental Care Service in North Italy," IJERPH, MDPI, vol. 18(4), pages 1-10, February.
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