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In the COVID-19 Era, Effects of Job Stress, Coping Strategies, Meaning in Life and Resilience on Psychological Well-Being of Women Workers in the Service Sector

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  • Hee-Kyung Kim

    (Department of Nursing, Kongju National University, Gongju 32588, Korea)

Abstract

The purpose of this study is to analyze the factors affecting the psychological well-being by using variables of job stress, coping strategies, meaning of life, and resilience to improve the quality of working life during COVID-19. The subjects were 135 adult women working for banks. Data were collected by having the subjects fill out a paper-and-pencil questionnaire, and analyzed through t -test, ANOVA, Pearson’s correlation coefficients, and multiple regression analysis. The subjects’ psychological well-being showed positive correlations with the social support-seeking coping mechanism (r = 0.33, p < 0.001), problem-solving-focused coping mechanism (r = 0.55, p < 0.001), meaning in life (r = 0.45, p < 0.001), and resilience (r = 0.37, p < 0.001). Psychological well-being showed negative correlations with job stress (r = −0.44, p < 0.001) and avoidance-focused coping mechanism (r = −0.28, p = 0.001). The factors affecting the psychological well-being were problem-solving-focused coping mechanism (β = 0.35, p < 0.001), job role stress (β = −0.24, p < 0.001), meaning inlife (β = 0.29, p < 0.001), avoidance-focused coping mechanism (β = −0.23, p < 0.001), and resilience (β = 0.15, p = 0.023). It is necessary to formalize psychological intervention to induce the improvement of the quality of work life by increasing the psychological well-being of working women during the COVID-19 pandemic. It is suggested that intervention is made in consideration of variables identified as influencing factors to increase the psychological well-being of women workers.

Suggested Citation

  • Hee-Kyung Kim, 2022. "In the COVID-19 Era, Effects of Job Stress, Coping Strategies, Meaning in Life and Resilience on Psychological Well-Being of Women Workers in the Service Sector," IJERPH, MDPI, vol. 19(16), pages 1-15, August.
    • Handle: RePEc:gam:jijerp:v:19:y:2022:i:16:p:9824-:d:884057
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    References listed on IDEAS

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    1. Cuiyan Wang & Riyu Pan & Xiaoyang Wan & Yilin Tan & Linkang Xu & Cyrus S. Ho & Roger C. Ho, 2020. "Immediate Psychological Responses and Associated Factors during the Initial Stage of the 2019 Coronavirus Disease (COVID-19) Epidemic among the General Population in China," IJERPH, MDPI, vol. 17(5), pages 1-25, March.
    2. Aziz Mensah, 2021. "Job Stress and Mental Well-Being among Working Men and Women in Europe: The Mediating Role of Social Support," IJERPH, MDPI, vol. 18(5), pages 1-18, March.
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    Cited by:

    1. Hee-Kyung Kim & Jeong-Hyo Seo & Cheol-Hee Park, 2022. "The Mediating Effect of Self-Efficacy and Coping Strategy in Relation to Job Stress and Psychological Well-Being of Home-Visiting Care Workers for Elderly during the COVID-19 Pandemic," IJERPH, MDPI, vol. 19(19), pages 1-14, September.
    2. Matylda Sierakowska & Halina Doroszkiewicz, 2022. "Psychosocial Determinants of Loneliness in the Era of the COVID-19 Pandemic—Cross-Sectional Study," IJERPH, MDPI, vol. 19(19), pages 1-15, September.
    3. Fulvio Signore & Enrico Ciavolino & Claudio Giovanni Cortese & Elisa De Carlo & Emanuela Ingusci, 2023. "The Active Role of Job Crafting in Promoting Well-Being and Employability: An Empirical Investigation," Sustainability, MDPI, vol. 16(1), pages 1-24, December.

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