IDEAS home Printed from https://ideas.repec.org/a/gam/jijerp/v15y2018i4p707-d140314.html
   My bibliography  Save this article

Are Bank Employees Stressed? Job Perception and Positivity in the Banking Sector: An Italian Observational Study

Author

Listed:
  • Alice Mannocci

    (Department of Public Health and Infectious Diseases, Sapienza University of Rome, Piazzale Aldo Moro 5, 00185 Rome, Italy)

  • Laura Marchini

    (Statistical Unit, Trade Union Fisac-CGIL, 56100 Pisa, Italy)

  • Alfredo Scognamiglio

    (National Department of Health and Safety, Trade Union Fisac-CGIL, 00100 Rome, Italy)

  • Alessandra Sinopoli

    (Department of Public Health and Infectious Diseases, Sapienza University of Rome, Piazzale Aldo Moro 5, 00185 Rome, Italy)

  • Simone De Sio

    (Research Unit of Occupational Medicine, Sapienza University of Rome, 00185 Rome, Italy)

  • Sabina Sernia

    (Center of Occupational Medicine, Department of Public Health and Infectious Diseases, Sapienza University of Rome, 00185 Rome, Italy)

  • Giuseppe La Torre

    (Department of Public Health and Infectious Diseases, Sapienza University of Rome, Piazzale Aldo Moro 5, 00185 Rome, Italy)

Abstract

Background : The epidemiology of stress on bank workers in Europe is only at the introductory stages. This study investigated for the first time the association between occupational stress level in bank-employees using the BEST8, Karasek-Model and socio-demographic and working factors in Italy. Methods : The observational pilot study involved 384 employees. Three questionnaires were adopted to collect data: Karasek-Model, BEST8 ( p < 0.001) and Positivity-Scale. Results : 25% of the sample belonged to high stress group. The workers more stressed were older with a commercial role and consumer of antidepressants/sedatives. Women were much more likely to agree with the perception of feeling unsafe in a possible robbery (OR = 2.42; 95% CI: 1.50–3.91) and with that sales requests were in conflict with one’s own personal moral code (OR = 2.31; 95% CI: 1.38–3.87). Older employees declared feeling inadequate in the workplace (OR = 1.97; 95% CI: 1.07–3.65) and younger employees referred to be anxious about meeting financial budget goals. Workers who had a low positivity had a lower probability of adaptation (OR = 0.88; 95% CI: 0.83–0.93). Conclusions : The occupational stress level in the banking sector involves many aspects: gender, type of bank, role, personal morals, high job-demands, low level of decision-making. This study recommended that banks should implement strategic interventions for well-being of employees, and consequently for their productivity.

Suggested Citation

  • Alice Mannocci & Laura Marchini & Alfredo Scognamiglio & Alessandra Sinopoli & Simone De Sio & Sabina Sernia & Giuseppe La Torre, 2018. "Are Bank Employees Stressed? Job Perception and Positivity in the Banking Sector: An Italian Observational Study," IJERPH, MDPI, vol. 15(4), pages 1-14, April.
    • Handle: RePEc:gam:jijerp:v:15:y:2018:i:4:p:707-:d:140314
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/1660-4601/15/4/707/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/1660-4601/15/4/707/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. repec:ilo:ilowps:363296 is not listed on IDEAS
    2. Giga, Sabir I. & Hoel, Helge. & Cooper, Cary L., 2003. "Violence and stress at work in the postal sector," ILO Working Papers 993632963402676, International Labour Organization.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Ibrahim Kabir & Umar Gunu & Zainab Lawal Gwadabe, 2023. "Decent Work Environment and Work-Life Balance: Empirical Analysis of Banking Sector of Hostile Environments," Journal of Family and Economic Issues, Springer, vol. 44(2), pages 297-312, June.
    2. Adeniji Mercy Oluwatosin & Owoyemi Julius Olugbenga & Metiboba Stephen, 2023. "Stress and Coping Strategies among Selected Commercial Bank Employees in Anyigba, Kogi State, Nigeria," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 7(11), pages 247-262, November.
    3. Giacomo Garzaro & Ilaria Sottimano & Matteo Di Maso & Enrico Bergamaschi & Maurizio Coggiola & Daniela Converso & Sergio Iavicoli & Enrico Pira & Sara Viotti, 2019. "Work Ability among Italian Bank Video Display Terminal Operators: Socio-Demographic, Lifestyle, and Occupational Correlates," IJERPH, MDPI, vol. 16(9), pages 1-12, May.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Branco Freitas, Nilton Benedito. & Ferreira Jensen, Thomaz., 2012. "Restructuring and social dialogue in the chemical industry in Brazil," ILO Working Papers 994697783402676, International Labour Organization.
    2. Wang Yuxin & Muhammad Farooq, 2019. "Conceptual Framework Development for Job Satisfaction in Fujian Banking Industry, China," International Journal of Human Resource Studies, Macrothink Institute, vol. 9(1), pages 253-265, December.
    3. Kamakura, Yasuhiko., 2006. "Corporate structural change and social dialogue in the chemical industry," ILO Working Papers 993894833402676, International Labour Organization.
    4. Masanjala, Winford H., 2010. "Strengthening social dialogue in the utilities sector in Malawi: the impact of structural reforms on social dialogue," ILO Working Papers 994560133402676, International Labour Organization.
    5. Mitullah, Winnie V. & Njeri Wachira, Isabella., 2003. "Informal labour in the construction industry in Kenya : a case study of Nairobi," ILO Working Papers 994869303402676, International Labour Organization.
    6. Fajana, Sola., 2010. "Strengthening social dialogue in the utilities sector in Nigeria," ILO Working Papers 994560123402676, International Labour Organization.
    7. Hassan Danial Aslam & Narmeen Mansoor & Qaiser Suleman, 2013. "Analysis of Level of Stress among Doctors in Public and Private Hospitals of Pakistan," International Journal of Learning and Development, Macrothink Institute, vol. 3(2), pages 109-135, April.
    8. Gifford, Malcolm., 2008. "Safety and health in the European forestry sector : the impact of more open markets and of increased regulation," ILO Working Papers 994236043402676, International Labour Organization.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jijerp:v:15:y:2018:i:4:p:707-:d:140314. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.