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Melhoria de processo de software: Conhecimento, utilização e benefícios em empresas canadenses de desenvolvimento de software

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  • Chevers, Delroy

Abstract

Software process improvement (SPI) is an initiative to avoid the delivery of low quality systems. However, the awareness and adoption of SPI is low. Thus, this study examines the rate of awareness, use, and benefits of SPI initiatives in Canadian software development firms. Using SPSS as the analytical tool, this study found that 59% of Canadian software development firms are aware of SPI programs and 43% of employees use a form of SPI programs to develop software products. Although the sample size is small and the results cannot be generalized, the sample firms that use SPI programs reported an improvement in software product quality as the greatest benefit. These findings confirm the importance of SPI programs as a means of producing higher-quality software products, which can increase the likelihood of software companies winning global contracts.

Suggested Citation

  • Chevers, Delroy, 2017. "Melhoria de processo de software: Conhecimento, utilização e benefícios em empresas canadenses de desenvolvimento de software," RAE - Revista de Administração de Empresas, FGV-EAESP Escola de Administração de Empresas de São Paulo (Brazil), vol. 57(2), April.
    • Handle: RePEc:fgv:eaerae:v:57:y:2017:i:2:a:67415
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    References listed on IDEAS

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    1. Corlane Barclay, 2008. "Towards an integrated measurement of IS project performance: The project performance scorecard," Information Systems Frontiers, Springer, vol. 10(3), pages 331-345, July.
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