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I sistemi di valutazione della performance dei Direttori Generali come processo trasformazionale. Un?analisi empirica dei Servizi Sanitari Regionali Italiani

Author

Listed:
  • Adele Cardarelli
  • Marco Maffei
  • Rosanna Span?

Abstract

The research aims at investigating the issues related to the implementation of systems useful to assess the performance of the CEOs in the healthcare organizations belonging to Italian Regional Health Services. The implementation of such systems is regarded here as a transformational process and, accordingly, this paper employs Habermas? theory about society - as advanced by Broadbent and Laughlin - to interpret and discuss the results. A meaning-oriented content analysis of the Regional Health Plans has been carried out to understand the characteristics of the performance evaluation systems designed by each Region. Moreover, a cluster analysis has been performed to identify homogeneous groups of Regions. The results are then discussed in the light of the theoretical framework in order to understand the type of change that the Italian Regions are experiencing. Furthermore, several contextual factors have been considered to enhance comprehension and to interpret the findings from an evolutionary perspective.

Suggested Citation

  • Adele Cardarelli & Marco Maffei & Rosanna Span?, 2012. "I sistemi di valutazione della performance dei Direttori Generali come processo trasformazionale. Un?analisi empirica dei Servizi Sanitari Regionali Italiani," MANAGEMENT CONTROL, FrancoAngeli Editore, vol. 2012(3), pages 37-62.
    • Handle: RePEc:fan:macoma:v:html10.3280/maco2012-003003
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    Citations

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    Cited by:

    1. Domenico Raucci & Manuela Paolini, 2021. "Soddisfazione lavorativa e work engagement nelle budgeting practices delle aziende sanitarie pubbliche. Una verifica empirica," MANAGEMENT CONTROL, FrancoAngeli Editore, vol. 2021(1), pages 13-32.
    2. Alessandra Allini & Adele Caldarelli & Rosanna Span?, 2017. "La disclosure nei Piani della Performance delle universit? italiane. Intenti simbolici verso approcci sostanziali di legittimazione," MANAGEMENT CONTROL, FrancoAngeli Editore, vol. 2017(1), pages 37-59.
    3. Domenico Raucci & Manuela Paolini, 2022. "Informazioni budgetarie e prospettive di Behavioral Management Accounting nelle aziende sanitarie pubbliche italiane," MANAGEMENT CONTROL, FrancoAngeli Editore, vol. 2022(2), pages 117-139.
    4. Alessandra Allini & Adele Caldarelli & Rosanna Span? & Annamaria Zampella, 2019. "Legitimating efforts in Performance Plans. Evidences on the thoroughness of disclosure in the Italian Higher Education setting," MANAGEMENT CONTROL, FrancoAngeli Editore, vol. 2019(1), pages 143-168.
    5. Rosanna Spanò & Adele Caldarelli & Luca Ferri & Marco Maffei, 2020. "Context, culture and control: a case study on accounting change in an Italian regional health service," Journal of Management & Governance, Springer;Accademia Italiana di Economia Aziendale (AIDEA), vol. 24(1), pages 229-272, March.
    6. Franco Rubino & Pina Puntillo & Stefania Veltri, 2017. "Il ruolo dei manager universitari in un?ottica di performance integrata. Analisi di un caso studio," MANAGEMENT CONTROL, FrancoAngeli Editore, vol. 2017(3), pages 95-122.
    7. Roberto Vona & Nadia Di Paola, 2014. "Lean thinking in sanit?: il caso della logistica degli approvvigionamenti e della distribuzione ospedaliera dei farmaci," MECOSAN, FrancoAngeli Editore, vol. 2014(91), pages 105-122.

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