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Will adoption of blockchain technology be challenging: evidence from Indian banking industry

Author

Listed:
  • Preeti Khanna
  • Arunima Haldar

Abstract

Purpose - Blockchain technology is predicted by many to be the most disruptive technology which might bring accessibility, efficiency and transparency in the financial industry. This study aims to understand the challenges likely to be faced by the Indian banking industry while adopting the technology. Design/methodology/approach - The study adopted a qualitative approach to explore the challenges faced by the banking industry in India. Semi-structured in-depth interviews with senior executives and academicians in the finance and the information technology industries helped gain explorative insights about the challenges. Findings - Thematic analysis suggested a framework comprising five challenges while adopting blockchain technology. These challenges relate to technology, organisation, operation, regulator and environmental context. Originality/value - The paper contributes to the limited literature on the nascent blockchain technology adoption in banking industry in an emerging country context.

Suggested Citation

  • Preeti Khanna & Arunima Haldar, 2022. "Will adoption of blockchain technology be challenging: evidence from Indian banking industry," Qualitative Research in Financial Markets, Emerald Group Publishing Limited, vol. 15(2), pages 361-384, November.
  • Handle: RePEc:eme:qrfmpp:qrfm-01-2022-0003
    DOI: 10.1108/QRFM-01-2022-0003
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    More about this item

    Keywords

    Blockchain; Technology adoption; Banking; India; FinTech; O3; M1; G21;
    All these keywords.

    JEL classification:

    • O3 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights
    • M1 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration
    • G21 - Financial Economics - - Financial Institutions and Services - - - Banks; Other Depository Institutions; Micro Finance Institutions; Mortgages

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