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The influence of organizational learning culture and perceived organizational support on employees’ affective commitment and turnover intention

Author

Listed:
  • Talat Islam
  • Ishfaq Ahmed
  • Ungku Norulkamar Bt. Ungku Ahmad

Abstract

Purpose - – The study aims to examine the relationships between organizational learning culture (OLC), perceived organizational support (POS), affective commitment (AC) and turnover intention (TI) through empirical investigation across the service sector. Design/methodology/approach - – A total of 758 employees working in the Pakistani banking sector were approached through convenience sampling. A questionnaire-based survey was used to conduct the research. Findings - – A two-stage approach was applied using structural equation modeling (SEM). In the first stage, confirmatory factor analysis (CFA) was applied, and in the second stage, path coefficients were examined. The study found POS and OLC were positively associated with AC but negatively associated with TI. In addition, SEM confirms that AC performs the role of mediator. Research limitations/implications - – The study has practical and theoretical implications for HR managers to reduce employees’ TI. Limitations are also discussed. Originality/value - – The study elucidates the importance of POS and OLC in enhancing AC and reducing TI.

Suggested Citation

  • Talat Islam & Ishfaq Ahmed & Ungku Norulkamar Bt. Ungku Ahmad, 2015. "The influence of organizational learning culture and perceived organizational support on employees’ affective commitment and turnover intention," Nankai Business Review International, Emerald Group Publishing Limited, vol. 6(4), pages 417-431, November.
    • Handle: RePEc:eme:nbripp:v:6:y:2015:i:4:p:417-431
    DOI: 10.1108/NBRI-01-2015-0002
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    Citations

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    Cited by:

    1. Desi Wahyuni & Muafi Muafi, 2021. "Effects of workplace loneliness and perceived organizational support towards intention to leave mediated by organizational commitment," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 10(4), pages 01-16, June.
    2. Muhammad Ali Raza & Noor Ul-Hadi & Majid Khan & Bahaudin G. Mujtaba, 2022. "Behavioral Orientation to Organizational Justice: Moderating Role of Islamic Work Ethics and Trust in Leader in Tourism Industry," Public Organization Review, Springer, vol. 22(4), pages 1279-1296, December.
    3. Thibodeau, Pari Shah & Park, In Young & Dunbar, Annie Zean & He, Amy, 2023. "What makes a good learning culture? The role of professional development among child welfare workers," Children and Youth Services Review, Elsevier, vol. 150(C).
    4. Banafo Akrong, Godwin & Yunfei, Shao & Owusu, Ebenezer, 2022. "Development and validation of an improved DeLone-McLean IS success model - application to the evaluation of a tax administration ERP," International Journal of Accounting Information Systems, Elsevier, vol. 47(C).
    5. Muafi Muafi & Johan Ahmad, 2022. "Role of remote transformational leadership on service performance: evidence in Indonesia," Engineering Management in Production and Services, Sciendo, vol. 14(4), pages 77-93, December.

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