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Unlocking the “black box” in the talent management employee performance relationship: evidence from Ghana

Author

Listed:
  • James Kwame Mensah
  • Justice Nyigmah Bawole
  • Nisada Wedchayanon

Abstract

Purpose - Combining insights from the social exchange and signalling theories, the purpose of this paper is twofold: first, to investigate the relationship between talent management (TM) practices and four dimensions of talented employees’ performance; and, second, to examine the mediating role of job satisfaction and affective commitment on this relationship in the Ghanaian banking context. Design/methodology/approach - Structural equation modelling was used to survey data from 232 employees who are part of a talent pool in the Ghanaian banking sector. Findings - The findings of this paper showed that TM practices increase positive talented employee performance of task, contextual and adaptive, whereas it reduces counterproductive behaviours. Second, talented employee work attitudes of job satisfaction and affective commitment partially mediate the relationship between TM practices and four dimensions of talented employees’ performance. Research limitations/implications - This study used cross-sectional data; hence, conclusions regarding causality cannot be made. Practical implications - Management and organisations implementing and intending to implement TM practices should implement and invest in TM practices that will trigger employee work attitudes to achieve full employee performance. Originality/value - This paper advances the literature by exploring the relationship between TM practices and four dimensions of talented employees’ performance.

Suggested Citation

  • James Kwame Mensah & Justice Nyigmah Bawole & Nisada Wedchayanon, 2016. "Unlocking the “black box” in the talent management employee performance relationship: evidence from Ghana," Management Research Review, Emerald Group Publishing Limited, vol. 39(12), pages 1546-1566, December.
    • Handle: RePEc:eme:mrrpps:mrr-08-2015-0190
    DOI: 10.1108/MRR-08-2015-0190
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    Citations

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    Cited by:

    1. James Kwame Mensah, 2019. "Talent Management and Employee Outcomes: A Psychological Contract Fulfilment Perspective," Public Organization Review, Springer, vol. 19(3), pages 325-344, September.
    2. Mai, Nhat Chi, 2021. "Talent Conceptualisation and Talent Management Practices within the Banking Sector in Vietnam," OSF Preprints y6r4q, Center for Open Science.
    3. MASRI Nadine El & SULIMAN Abubakr, 2019. "Talent Management, Employee Recognition And Performance In The Research Institutions," Studies in Business and Economics, Lucian Blaga University of Sibiu, Faculty of Economic Sciences, vol. 14(1), pages 127-140, April.

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