IDEAS home Printed from https://ideas.repec.org/a/eme/jgmpps/v4y2016i1p44-67.html
   My bibliography  Save this article

Trust building with Chinese host country nationals

Author

Listed:
  • Fenny Ang
  • Hwee Hoon Tan

Abstract

Purpose - – Integrating the literature on trust building and cultural intelligence, the purpose of this paper is to understand how expatriate managers build trust with their host country nationals (HCNs) in China. Design/methodology/approach - – Qualitative data collected via extensive interviews with 12 expatriate managers and 34 HCNs from seven multinational companies in Shanghai. Findings - – The authors find that expatriate managers and HCN managers build trust via competence/ability at the onset. The trust relationship becomes stronger over time with the development of affect-based trust via cultural intelligence of the expatriate managers. Research limitations/implications - – Implications for theory and practice following the results are discussed. Originality/value - – This study used the cultural intelligence perspective to understand the trust building process. In addition this study interviewed both sides to the trust dyad; the expatriate manager and the HCN manager. Hence, it provides perspectives from both sides of the trust building process, one of the first studies to do so.

Suggested Citation

  • Fenny Ang & Hwee Hoon Tan, 2016. "Trust building with Chinese host country nationals," Journal of Global Mobility, Emerald Group Publishing Limited, vol. 4(1), pages 44-67, March.
    • Handle: RePEc:eme:jgmpps:v:4:y:2016:i:1:p:44-67
    DOI: 10.1108/JGM-06-2015-0021
    as

    Download full text from publisher

    File URL: https://www.emerald.com/insight/content/doi/10.1108/JGM-06-2015-0021/full/html?utm_source=repec&utm_medium=feed&utm_campaign=repec
    Download Restriction: Access to full text is restricted to subscribers
    File URL: https://www.emerald.com/insight/content/doi/10.1108/JGM-06-2015-0021/full/pdf?utm_source=repec&utm_medium=feed&utm_campaign=repec
    Download Restriction: Access to full text is restricted to subscribers
    File URL: https://libkey.io/10.1108/JGM-06-2015-0021?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Michailova, Snejina & Fee, Anthony & DeNisi, Angelo, 2023. "Research on host-country nationals in multinational enterprises: The last five decades and ways forward," Journal of World Business, Elsevier, vol. 58(1).
    2. Sana Mumtaz & Sadia Nadeem, 2022. "Understanding the Integration of Psychological and Socio-cultural Factors in Adjustment of Expatriates: An AUM Process Model," SAGE Open, , vol. 12(1), pages 21582440221, February.
    3. Geneviève Morin & David Talbot, 2023. "Cultural intelligence of expatriate workers: a systematic review," Management Review Quarterly, Springer, vol. 73(1), pages 413-454, February.
    4. Joerg Bueechl & Markus Pudelko & Nicole Gillespie, 2023. "Do Chinese subordinates trust their German supervisors? A model of inter-cultural trust development," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 54(5), pages 768-796, July.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eme:jgmpps:v:4:y:2016:i:1:p:44-67. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Emerald Support (email available below). General contact details of provider: .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.