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Mobile money as a financial inclusion instrument: what are the determinants?

Author

Listed:
  • Anthony Amoah
  • Kofi Korle
  • Rexford Kweku Asiama

Abstract

Purpose - This paper seeks to examine the motivating factors that propel people to use mobile money in the Greater Accra Region (GAR) of Ghana. The authors posit that the behaviour of a person, in terms of the choice and means of transaction, cannot be explained solely by utility-maximizing assumptions or rationality. Thus, other socio-cultural and psychological factors are crucial in determining whether a person will use mobile money. Design/methodology/approach - This study uses a cross-sectional design to obtain primary data on 733 households from the GAR of Ghana to determine the drivers of mobile money use. Given the binary nature of the dependent variable, a logit model and its marginal effects are estimated. Furthermore, parametric and non-parametric statistical tests are used to examine gender effect and mobile money use. Findings - The study finds that technology savvy cohorts (youthful age cohorts), available services such as phone credit recharge, education and income are among the key determinants of mobile money use in Ghana. Furthermore, parametric and non-parametric tests of mobile money use on gender show a statistically significant difference in gender use of mobile money, albeit, marginal. The findings imply that consistent use of mobile money to access social and economic services can go a long way in promoting financial inclusion, financial empowerment and general wellbeing of people. Originality/value - Households in developing countries especially Ghana have rapidly embraced mobile money technology. However, what determines the household level of adoption, to the best of our knowledge, is unknown and yet to be tested. This study bridges that gap in the empirical literature as well as contributes to policy decisions. Peer review - The peer review history for this article is available at:https://publons.com/publon/10.1108/IJSE-05-2020-0271

Suggested Citation

  • Anthony Amoah & Kofi Korle & Rexford Kweku Asiama, 2020. "Mobile money as a financial inclusion instrument: what are the determinants?," International Journal of Social Economics, Emerald Group Publishing Limited, vol. 47(10), pages 1283-1297, August.
    • Handle: RePEc:eme:ijsepp:ijse-05-2020-0271
    DOI: 10.1108/IJSE-05-2020-0271
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    Citations

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    Cited by:

    1. Abdoulganiour Almame Tinta & Idrissa Mohamed Ouédraogo & Ramatu Mahama Al‐Hassan, 2022. "The micro determinants of financial inclusion and financial resilience in Africa," African Development Review, African Development Bank, vol. 34(2), pages 293-306, June.
    2. Mhlanga David & Denhere Varaidzo, 2020. "Determinants of Financial Inclusion in Southern Africa," Studia Universitatis Babeș-Bolyai Oeconomica, Sciendo, vol. 65(3), pages 39-52, December.
    3. Foguesatto, Cristian Rogério & Righi, Marcelo Brutti & Müller, Fernanda Maria, 2024. "Is there a dark side to financial inclusion? Understanding the relationship between financial inclusion and market risk," The North American Journal of Economics and Finance, Elsevier, vol. 72(C).
    4. Shuhua Xu & Md. Qamruzzaman & Anass Hamadelneel Adow, 2021. "Is Financial Innovation Bestowed or a Curse for Economic Sustainably: The Mediating Role of Economic Policy Uncertainty," Sustainability, MDPI, vol. 13(4), pages 1-18, February.
    5. Johnen, Constantin & Musshoff, Oliver & Parlasca, Martin C., 2022. "Mobile Money Adoption in Kenya: The Role of Mobile Money Agents," 2022 Annual Meeting, July 31-August 2, Anaheim, California 322294, Agricultural and Applied Economics Association.
    6. Johnen, Constantin & Parlasca, Martin & Mußhoff, Oliver, 2023. "Mobile money adoption in Kenya: The role of mobile money agents," Technological Forecasting and Social Change, Elsevier, vol. 191(C).
    7. Jimmy Ebong & Babu George, 2021. "Financial Inclusion through Digital Financial Services (DFS): A Study in Uganda," JRFM, MDPI, vol. 14(9), pages 1-18, August.
    8. Song, Ke & Wu, Peizhang & Zou, Sarah, 2023. "The adoption and use of mobile payment: Determinants and relationship with bank access☆," China Economic Review, Elsevier, vol. 77(C).
    9. David Mhlanga, 2022. "An analysis of the influence of socioeconomic and demographic factors on financial inclusion in underdeveloped regions," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 11(6), pages 341-349, September.
    10. repec:aly:journl:202219 is not listed on IDEAS
    11. Coffie, Cephas Paa Kwasi & Hongjiang, Zhao, 2023. "FinTech market development and financial inclusion in Ghana: The role of heterogeneous actors," Technological Forecasting and Social Change, Elsevier, vol. 186(PA).
    12. Aamir Aijaz Syed & Muhammad Abdul Kamal & Assad Ullah & Simon Grima, 2022. "An Asymmetric Analysis of the Influence That Economic Policy Uncertainty, Institutional Quality, and Corruption Level Have on India’s Digital Banking Services and Banking Stability," Sustainability, MDPI, vol. 14(6), pages 1-21, March.

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